2014 Jeep Grand Cherokee: Reliability Data

3365
Total Complaints
46,865mi
Median Mileage
Power Train
Top Issue
224
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

10,102 25th Percentile
46,865 Median Mileage
80,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
464
Electrical System
450
Engine
401
Seats
313
Unknown Or Other
269
Service Brakes
251
Air Bags
207
Seat Belts
187
Fuel/Propulsion System
118
Vehicle Speed Control
99

Severity Assessment

224
Crashes
58
Fires
188
Injuries
0
Deaths

Sample Complaint Reports

"WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR. ..."
"THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER T..."
"THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER T..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 464 complaints
25th: 5,514 mi Median: 25,000 mi 75th: 65,000 mi
Electrical System 450 complaints
25th: 5,487 mi Median: 30,495 mi 75th: 67,250 mi
Engine 401 complaints
25th: 15,296 mi Median: 58,153 mi 75th: 86,423 mi
Seats 313 complaints
25th: 57,150 mi Median: 74,500 mi 75th: 98,000 mi
Unknown Or Other 269 complaints
25th: 24,150 mi Median: 51,256 mi 75th: 83,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 282 CA: 263 NY: 234 FL: 217 PA: 173 NJ: 153 MI: 132 IL: 116 CO: 115 VA: 115

Who Files Complaints?

1.8%
Original Owners
98.2%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20151725179
201643445
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28