2014 Jeep Grand Cherokee: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR. ..."
"THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER T..."
"THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER T..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Jeep Grand Cherokee — Other Years
See how this model compares across different model years.
| Year | Complaints | Crashes |
|---|---|---|
| 1993 | 784 | 68 |
| 1994 | 775 | 142 |
| 1995 | 983 | 146 |
| 1996 | 1249 | 156 |
| 1997 | 1432 | 143 |
| 1998 | 1349 | 194 |
| 1999 | 2319 | 157 |
| 2000 | 1855 | 132 |
| 2001 | 1128 | 95 |
| 2002 | 1770 | 98 |
| 2003 | 887 | 60 |
| 2004 | 1570 | 149 |
| 2005 | 2732 | 137 |
| 2006 | 1750 | 79 |
| 2007 | 1475 | 47 |
| 2008 | 990 | 35 |
| 2009 | 195 | 9 |
| 2010 | 171 | 18 |
| 2011 | 2421 | 90 |
| 2012 | 2308 | 72 |
| 2013 | 1102 | 41 |
| 2015 | 1725 | 179 |
| 2016 | 434 | 45 |
| 2017 | 552 | 38 |
| 2018 | 1160 | 75 |
| 2019 | 516 | 25 |
| 2020 | 329 | 39 |
| 2021 | 643 | 34 |
| 2022 | 415 | 12 |
| 2023 | 617 | 26 |
| 2024 | 355 | 9 |
| 2025 | 87 | 3 |
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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