2014 Jeep Cherokee: Reliability Data

3932
Total Complaints
36,000mi
Median Mileage
POWER TRAIN
Top Issue
97
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

12,110 25th Percentile
36,000 Median Mileage
67,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
1437
ENGINE
511
ELECTRICAL SYSTEM
430
UNKNOWN OR OTHER
279
FUEL/PROPULSION SYSTEM
186
SERVICE BRAKES
182
VEHICLE SPEED CONTROL
178
STEERING
116
ELECTRONIC STABILITY CONTROL (ESC)
88
VISIBILITY/WIPER
63

Severity Assessment

97
Crashes
34
Fires
71
Injuries
14
Deaths

Sample Complaint Reports

"2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID N..."
"I PURCHASED MY NEW JEEP CHEROKEE ON 2/2/2014. FROM VERY SOON AFTER I BEGAN DRIVING IT, I WAS AWARE THAT THERE WAS AN UNUSUALLY HIGH AMOUNT OF NOISE COMING FROM THE FRONT END WHEN THE CAR WAS GOING MORE THAN 30 MPH OR SO; IT SOUNDED AS IF THE CAR HAD A PROPELLER. I RETURNED THE CAR TO THE DEALERSHIP ..."
"DRIVING ON THE HIGHWAY AT 65MPH WHEN THE GAS PEDAL BECAME UNRESPONSIVE. THERE WAS STILL ELECTRICAL POWER TO THE CAR BUT I COULD NOT ACCELERATE. THIS HAS HAPPENED A TOTAL OF 4 TIMES ON THE HIGHWAY TWICE BEFORE THE TRANSMISSION WAS REPLACED AND TWICE AFTER. ALL TIMES I MADE IT SAFELY TO THE SHOULDER A..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28