2014 Ford Fusion Energi: Reliability Data

38
Total Complaints
45,012mi
Median Mileage
Electrical System
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

16,537 25th Percentile
45,012 Median Mileage
63,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
6
Seat Belts
5
Unknown Or Other
5
Power Train
5
Engine
3
Steering
3
Visibility/Wiper
1
Service Brakes
1
Suspension
1
Back Over Prevention
1

Severity Assessment

2
Crashes
3
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"WIPERS ARE NOT ABLE TO KEEP WINDSHIELD CLEAR THE FASTER YOU GO THE WORST IT GETS AT 60 MPH IT A BIG BLUR AND AT NIGHT ITS REALLY BAD ALMOST HAD TWO ACCIDENTS. WIPERS WORK THE OPPOSITE OF MOST CARS THEY WIPE FROM THE CENTER OUT TO THE EDGE OF WINDSHIELD AND BACK TO CENTER LEAVING ALLOT OF WATER TO AC..."
"AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI M..."
"AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI M..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 6 complaints
25th: 12,150 mi Median: 60,000 mi 75th: 96,000 mi
Seat Belts 5 complaints
Median: 20,000 mi
Unknown Or Other 5 complaints
Median: 60,000 mi
Power Train 5 complaints
25th: 30,375 mi Median: 50,000 mi 75th: 68,677 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 11 GA: 4 VA: 3 NH: 3 MO: 2 MI: 2 AZ: 2 FL: 2 TN: 2 PA: 1

Ford Fusion Energi — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2013601
2015341
2016332
2017231
20191480
2020480

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28