2014 Ford Fusion: Reliability Data

1734
Total Complaints
74,000mi
Median Mileage
Steering
Top Issue
70
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

42,725 25th Percentile
74,000 Median Mileage
102,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering
314
Power Train
226
Engine
203
Electrical System
146
Unknown Or Other
145
Service Brakes
82
Seat Belts
73
Fuel/Propulsion System
71
Body
57
Air Bags
42

Severity Assessment

70
Crashes
11
Fires
54
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE PARKING THE VEHICLE IT SURGED FORWARD ACROSS THE PARKING MEDIUM AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DIAGNOSTIC TEST DID NOT DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE..."
"TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE PARKING THE VEHICLE IT SURGED FORWARD ACROSS THE PARKING MEDIUM AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DIAGNOSTIC TEST DID NOT DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE..."
"I WAS DRIVING HOME ON A 2 LANE HWY. AND MESSAGE CAME "STEERING FAULT SERVICE NOW" I CALLED THE DEALERSHIP FROM THE CAR AND WAS TOLD IF THE CAR WASN'T DOING ANYTHING ABNORMAL, KEEP DRIVING AND BRING IT IN MONDAY. I ARRIVED HOME SAFELY TURNED OFF CAR AND TOOK PKGS. IN THE HOUSE. I CAME BACK OUT AND ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 314 complaints
25th: 48,450 mi Median: 72,357 mi 75th: 101,550 mi
Power Train 226 complaints
25th: 60,400 mi Median: 89,915 mi 75th: 117,337 mi
Engine 203 complaints
25th: 50,500 mi Median: 76,000 mi 75th: 106,900 mi
Electrical System 146 complaints
25th: 31,231 mi Median: 57,134 mi 75th: 90,188 mi
Unknown Or Other 145 complaints
25th: 38,280 mi Median: 76,000 mi 75th: 94,177 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 153 TX: 148 FL: 122 MI: 103 OH: 103 GA: 89 NY: 82 IL: 60 AZ: 58 NC: 58

Who Files Complaints?

0.7%
Original Owners
99.3%
Second+ Owners

Ford Fusion — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200691757
2007127373
2008153267
2009116196
20107004169
20113633114
20123028165
2013234094
2015124841
2016197390
2017134355
201853610
20193735
20202409

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28