2014 Ford Flex: Reliability Data

Source: NHTSA — 323 complaints
323
Total Complaints
64,500mi
Median Mileage
STEERING
Top Issue
17
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

45,250 25th Percentile
64,500 Median Mileage
89,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
64
ELECTRICAL SYSTEM
54
FUEL/PROPULSION SYSTEM
45
SUSPENSION
25
UNKNOWN OR OTHER
24
ENGINE
22
POWER TRAIN
10
STRUCTURE:BODY
9
SEAT BELTS
8
SERVICE BRAKES
5

Severity Assessment

17
Crashes
3
Fires
16
Injuries
0
Deaths

Sample Complaint Reports

"I LOADED TWO BOXES IN THE BACK OF THE VEHICLE AND CLOSED THE BACK HATCH DOOR. THE REAR PASSENGER SIDE WINDOW EXPLODED FROM THE VIBRATION CAUSED BY CLOSING THE BACK HATCH DOOR. COULD HAVE BEEN A SAFETY ISSUE IF SOMEONE HAD BEEN NEAR THE GLASS. IF IT HAPPENED ON THE HIGHWAY, COULD HAVE BEEN A DIST..."
"VEHICLE WAS PARKED ON SIDE OF ROAD, ON AN INCLINE FACING UPHILL, WITH ENGINE RUNNING. 2 ADULT PASSENGERS IN VEHICLE. WITHOUT NOTICE VEHICLE BEGAN ROLLING BACKWARDS. PASSENGER TURNED WHEEL IN AN ATTEMPT TO STOP VEHICLE ON CURB. CENTER CONSOLE PREVENTED PASSENGER FROM BEING ABLE TO ACCESS VEHICLE ..."
"VEHICLE WAS PARKED ON SIDE OF ROAD, ON AN INCLINE FACING UPHILL, WITH ENGINE RUNNING. 2 ADULT PASSENGERS IN VEHICLE. WITHOUT NOTICE VEHICLE BEGAN ROLLING BACKWARDS. PASSENGER TURNED WHEEL IN AN ATTEMPT TO STOP VEHICLE ON CURB. CENTER CONSOLE PREVENTED PASSENGER FROM BEING ABLE TO ACCESS VEHICLE ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28