2014 Ford Explorer: Reliability Data

2011
Total Complaints
64,000mi
Median Mileage
STEERING
Top Issue
48
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

34,000 25th Percentile
64,000 Median Mileage
100,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
478
UNKNOWN OR OTHER
327
ENGINE
196
STRUCTURE
171
ELECTRICAL SYSTEM
93
SUSPENSION
93
STRUCTURE:BODY
90
POWER TRAIN
73
FUEL/PROPULSION SYSTEM
61
AIR BAGS
46

Severity Assessment

48
Crashes
8
Fires
59
Injuries
6
Deaths

Sample Complaint Reports

"I BOUGHT MY FORD EXPLORER 2014 ON JULY 1ST 2013. ON AUGUST 1ST, 2013, MY CAR DID NOT MOVE FORWARD WHILE I STARTED THE CAR AND PUT IT TO 'D' (DRIVE) IN A PARKING LOT. INSTEAD, THE CAR WENT BACKWARDS WHILE I STEPPED ON GAS. I WAS VERY CONFUSED, AND THOUGHT IT WAS MY ILLUSION. SO I STEPPED ON BRAKE..."
"I BOUGHT MY FORD EXPLORER 2014 ON JULY 1ST 2013. ON AUGUST 1ST, 2013, MY CAR DID NOT MOVE FORWARD WHILE I STARTED THE CAR AND PUT IT TO 'D' (DRIVE) IN A PARKING LOT. INSTEAD, THE CAR WENT BACKWARDS WHILE I STEPPED ON GAS. I WAS VERY CONFUSED, AND THOUGHT IT WAS MY ILLUSION. SO I STEPPED ON BRAKE..."
"EXHAUST SMELL COMING OUT FROM AIR CONDITIONER SYSTEM AT HIGH RPMS (ABOUT 3500). *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

STEERING 478 complaints
25th: 62,668 mi Median: 88,000 mi 75th: 117,000 mi
UNKNOWN OR OTHER 327 complaints
25th: 15,000 mi Median: 40,000 mi 75th: 60,750 mi
ENGINE 196 complaints
25th: 10,000 mi Median: 38,500 mi 75th: 65,000 mi
STRUCTURE 171 complaints
25th: 80,000 mi Median: 110,330 mi 75th: 140,000 mi
ELECTRICAL SYSTEM 93 complaints
25th: 40,000 mi Median: 59,500 mi 75th: 106,259 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 209 CA: 163 FL: 163 IL: 84 PA: 79 MI: 79 VA: 76 NY: 74 OH: 68 NC: 67

Who Files Complaints?

0.9%
Original Owners
99.1%
Second+ Owners

Ford Explorer — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199176470
199284854
1993115198
19941531124
19951048107
19961818248
19972149180
19982374219
19991737143
20001203115
200150082
20024095178
2003136870
2004164769
200560430
200678818
200727114
20082158
2009498
201015513
2011148148
2012101314
2013275761
2015213852
2016294056
2017192753
201881923
20193062
2020154450
202149221
202230825
202312611
2024210
202511111

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28