2014 Ford C-Max: Reliability Data

Source: NHTSA — 101 complaints
101
Total Complaints
53,000mi
Median Mileage
Unknown Or Other
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

20,000 25th Percentile
53,000 Median Mileage
90,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Unknown Or Other
18
Power Train
17
Electrical System
15
Steering
14
Engine
5
Latches/Locks/Linkages
5
Air Bags
4
Body
3
Fuel/Propulsion System
3
Latch
3

Severity Assessment

8
Crashes
4
Fires
7
Injuries
0
Deaths

Sample Complaint Reports

"1ST INCIDENT THE VEHICLE COMPLETELY DIED WHILE I WAS DOING 50MPH DOWN A 5 LANE ROAD. ALL ELECTRICAL WENT OUT WHILE I WAS DRIVING. LOST MY POWER STEERING AND BRAKING WAS EXTREMELY DIFFICULT. HAD TO HAVE THE VEHICLE TOWED AS IT WOULD NOT RE-START. 2ND TIME ABOUT TWO WEEKS AFTER GETTING THE CAR "FIXED"..."
"1ST INCIDENT THE VEHICLE COMPLETELY DIED WHILE I WAS DOING 50MPH DOWN A 5 LANE ROAD. ALL ELECTRICAL WENT OUT WHILE I WAS DRIVING. LOST MY POWER STEERING AND BRAKING WAS EXTREMELY DIFFICULT. HAD TO HAVE THE VEHICLE TOWED AS IT WOULD NOT RE-START. 2ND TIME ABOUT TWO WEEKS AFTER GETTING THE CAR "FIXED"..."
"1ST INCIDENT THE VEHICLE COMPLETELY DIED WHILE I WAS DOING 50MPH DOWN A 5 LANE ROAD. ALL ELECTRICAL WENT OUT WHILE I WAS DRIVING. LOST MY POWER STEERING AND BRAKING WAS EXTREMELY DIFFICULT. HAD TO HAVE THE VEHICLE TOWED AS IT WOULD NOT RE-START. 2ND TIME ABOUT TWO WEEKS AFTER GETTING THE CAR "FIXED"..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Unknown Or Other 18 complaints
25th: 32,000 mi Median: 40,200 mi 75th: 138,724 mi
Power Train 17 complaints
25th: 65,100 mi Median: 83,875 mi 75th: 94,750 mi
Electrical System 15 complaints
25th: 15,000 mi Median: 49,500 mi 75th: 78,000 mi
Steering 14 complaints
25th: 5,050 mi Median: 20,000 mi 75th: 56,500 mi
Engine 5 complaints
Median: 2,100 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 25 MI: 9 FL: 7 IL: 6 GA: 6 PA: 5 TN: 5 NC: 5 WI: 4 NV: 4

Who Files Complaints?

2%
Original Owners
98%
Second+ Owners

Ford C-Max — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20132256
20155911
2016394
2017262

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28