2014 Dodge Journey: Reliability Data

635
Total Complaints
51,293mi
Median Mileage
Electrical System
Top Issue
50
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

19,775 25th Percentile
51,293 Median Mileage
89,203 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
101
Engine
97
Service Brakes
77
Unknown Or Other
62
Air Bags
46
Electronic Stability Control (Esc)
41
Seats
38
Power Train
34
Steering
27
Vehicle Speed Control
21

Severity Assessment

50
Crashes
15
Fires
78
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT..."
"THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL,..."
"TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 101 complaints
25th: 13,000 mi Median: 46,500 mi 75th: 93,262 mi
Engine 97 complaints
25th: 16,000 mi Median: 55,193 mi 75th: 93,591 mi
Service Brakes 77 complaints
25th: 18,000 mi Median: 40,692 mi 75th: 71,750 mi
Unknown Or Other 62 complaints
25th: 29,375 mi Median: 60,981 mi 75th: 93,589 mi
Air Bags 46 complaints
25th: 33,000 mi Median: 65,000 mi 75th: 94,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 75 TX: 69 GA: 45 CA: 44 SC: 28 MI: 27 IL: 24 NC: 23 OH: 22 MO: 20

Who Files Complaints?

0.8%
Original Owners
99.2%
Second+ Owners

Dodge Journey — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2009208871
2010147327
201125211
201262134
201350131
201585950
201659834
201730816
201832811
201911611
2020742

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28