2014 Chevrolet Cruze: Reliability Data

Source: NHTSA — 1082 complaints
1082
Total Complaints
54,000mi
Median Mileage
ENGINE
Top Issue
108
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

21,681 25th Percentile
54,000 Median Mileage
80,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
213
ELECTRICAL SYSTEM
176
POWER TRAIN
94
STEERING
91
UNKNOWN OR OTHER
88
AIR BAGS
73
ELECTRONIC STABILITY CONTROL (ESC)
69
FUEL/PROPULSION SYSTEM
59
VISIBILITY/WIPER
42
VEHICLE SPEED CONTROL
35

Severity Assessment

108
Crashes
28
Fires
89
Injuries
0
Deaths

Sample Complaint Reports

"WHEN A/C IS ON IT BLOWES COLD AIR ON THE WINDSHIELD OUT OF THE DEFROSTER VENTS AND FOGGS UP THE WINDSHIELD UBSTRUCTING VISION.IT CAN NOT BE SHUT OFF BY ANY CONTROALS.TOOK CAR BACK TO DEALER,THEY SAID FACTORY HAS NO FIX FOR THE PROBLEM.I HAVE TO USE WINDSHIELD WIPERS TO WIPE OFF THE CONDENSATION OFF ..."
"WHILE DRIVING AT HWY SPEEDS THE STEERING WILL APPEAR TO STICK OR NOT RESPOND. IT FEELS AS IF THERE IS NO RESPONSE FROM THE MINOR INPUT FROM THE STEERING WHEEL. THEN YOU PUT A LITTLE MORE INPUT IN THE WHEEL AND THE CAR APPEARS TO CATCH UP TO THE COMMAND GIVING IT MINOR SWERVING FEELING. IT SEEMS ..."
"WHEN DRIVING IN A STRAIGHT LINE AT HIGHWAY SPEED, THE VEHICLE WILL NOT MAKE SMALL STEERING CORRECTIONS. WHEN A SLIGHT CORRECTION IS ATTEMPTED, A "NOTCH" OR "HITCH" IS FELT IN THE STEERING WITH INCREASED RESISTANCE IN THE WHEEL, UPON OVERCOMING THE "NOTCH" IN THE STEERING, THE VEHICLE OVERCORRECTS A..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28