2014 Chevrolet Captiva: Reliability Data

Source: NHTSA — 198 complaints
198
Total Complaints
64,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
13
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
64,000 Median Mileage
85,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
56
UNKNOWN OR OTHER
30
ENGINE
30
POWER TRAIN
16
ELECTRONIC STABILITY CONTROL (ESC)
9
STEERING
9
STRUCTURE:BODY
7
AIR BAGS
7
ELECTRICAL SYSTEM:IGNITION
5
SERVICE BRAKES
4

Severity Assessment

13
Crashes
5
Fires
27
Injuries
0
Deaths

Sample Complaint Reports

"5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORID..."
"DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS"
"RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TUR..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28