2013 Volkswagen Jetta Sportwagen: Reliability Data

47
Total Complaints
82,250mi
Median Mileage
FUEL/PROPULSION SYSTEM
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

68,250 25th Percentile
82,250 Median Mileage
120,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

FUEL/PROPULSION SYSTEM
8
ENGINE
5
ELECTRICAL SYSTEM
5
AIR BAGS
5
POWER TRAIN
4
UNKNOWN OR OTHER
4
SUSPENSION
3
FUEL SYSTEM, DIESEL
2
STEERING
2
VISIBILITY/WIPER
1

Severity Assessment

1
Crashes
1
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"FRONT SUNROOF GLASS (THE PORTION THAT MOVES WHEN THE GLASS IS OPENED) SPONTANEOUSLY SHATTERED. THIS OCCURRED WHILE DRIVING AT ~70MPH ON A SMOOTH HIGHWAY IN MINIMAL TRAFFIC; CLEAR WEATHER, ROUGHLY 60 DEGREES F. I DID NOT PASS UNDER ANY OVERPASSES IMMEDIATELY PRECEDING THIS EVENT. I NORMALLY LEAVE THE..."
"THE SUN ROOF DRAIN TUBES SHRINK AND SEPARATE CAUSING A WATER LEAK INSIDE OF THE CAR AND CONTINUING DOWN THE "A" PILLAR. THERE ARE AIR BAGS LOCATED IN THE "A" PILLAR, AND THIS WATER MIGRATION, WILL OVER TIME, HAVE AN AFFECT ON THE OPERATION OF THE AIR BAGS. I KNOW OF THREE FRIENDS WITH JETTA SPORTWAG..."
"WHILE DRIVING THE VEHICLE WAS LOW ON POWER AND THE GLOW PLUG LIGHT WAS FLASHING. THIS WAS THE SECOND TIME THAT THIS EXACT THING HAPPENED. THE FIRST TIME I TURNED THE CAR OFF AND LET IT SET FOR A FEW MINUTES AND IT RESTARTED AND RAN FINE. WE WERE ON THE HIGHWAY AND HAD TO MAKE OUR WAY THROUGH TRAFFIC..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28