2013 Volkswagen Jetta Hybrid: Reliability Data

Source: NHTSA — 107 complaints
107
Total Complaints
75,500mi
Median Mileage
POWER TRAIN
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

39,450 25th Percentile
75,500 Median Mileage
104,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
55
ENGINE
14
SERVICE BRAKES
8
ELECTRICAL SYSTEM
8
VEHICLE SPEED CONTROL
5
FUEL/PROPULSION SYSTEM
4
AIR BAGS
2
POWER TRAIN:AUTOMATIC TRANSMISSION
2
VISIBILITY
1
ELECTRICAL SYSTEM:HORN
1

Severity Assessment

4
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"HELLO, THE BRAKES ON THE NEW 2013 JETTA HYBRID ARE VERY DIFFICULT TO CONTROL. WHEN I TOLD MY DEALER, I WAS TOLD THAT THE BRAKES BEHAVED AS INTENDED. A GOOGLE SEARCH FOR "JETTA HYBRID BRAKES FEEL WEIRD" SHOWED MULTIPLE REPORTS ON STRANGE BEHAVING BRAKES. I THINK THIS IS A SAFETY ISSUE. I CANNOT COME ..."
"ON THE FREEWAY, I SLAMMED ON THE BRAKES, AS THERE WAS AN ACCIDENT IN FRONT OF ME, AND THE REGENERATIVE BRAKES DID NOT ACTIVATE WHEN SLAMMING ON THE BRAKES. THE STANDARD ABS DISK BRAKES, WITHOUT REGENERATIVE BRAKING, ARE NOT SUFFICIENT ENOUGH TO STOP THE VEHICLE IN AN EMERGENCY INSTANCE SUCH AS THIS...."
"ACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28