2013 Volkswagen Jetta: Reliability Data

736
Total Complaints
55,450mi
Median Mileage
Electrical System
Top Issue
22
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

29,475 25th Percentile
55,450 Median Mileage
80,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
143
Power Train
139
Engine
112
Unknown Or Other
98
Steering
37
Fuel/Propulsion System
33
Air Bags
29
Service Brakes
22
Exterior Lighting
17
Vehicle Speed Control
16

Severity Assessment

22
Crashes
4
Fires
16
Injuries
0
Deaths

Sample Complaint Reports

"WE JUST BOUGHT A NEW 2013 VOLKSWAGEN JETTA SPORTS WAGON WITH DIESEL TDI ENGINE AND DSG TRANSMISSION. DRIVING THE CAR HOME FROM THE DEALER THE TRANSMISSION FAILED AT 110 MILES ON THE ODOMETER. IT HAS BEEN TOWED TO THE DEALER AND THEY TELL ME THAT THE MECHATRONIC UNIT HAS FAILED. THE SYMPTOM OF THE FA..."
"DSG TRANSMISSION ISSUES: WHEN MAKING A LEFT HAND TURN ACROSS TRAFFIC, I COASTED UP TO THE LIGHT WHEN IT WAS MY TURN, THEN I PRESSED THE ACCELERATOR AND THE CAR HAD NO POWER. IT CROSSED THROUGH THE INTERSECTION AT APPROXIMATELY 1 TO 2 MPH. IT TOOK 5 TO 10 SECONDS FOR THE POWER TO RETURN. IT FELT LIK..."
"A COUPLE OF WEEKS AFTER BUYING THIS NEW VEHICLE I NOTICED THAT HUNDREDS OF FOGGY LOOKING SPOTS WOULD APPEAR IN THE REAR WINDSHIELD AT CERTAIN TIMES OF THE DAY. WHEN THESE SPOTS APPEAR IT IS ALMOST IMPOSSIBLE TO SEE OUT OF THIS WINDSHIELD OR INTO IT . THIS USUALLY HAPPENS AROUND DAWN AND AROUND DUSK..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 143 complaints
25th: 35,390 mi Median: 53,500 mi 75th: 81,597 mi
Power Train 139 complaints
25th: 42,500 mi Median: 67,000 mi 75th: 98,500 mi
Engine 112 complaints
25th: 23,155 mi Median: 54,000 mi 75th: 77,250 mi
Unknown Or Other 98 complaints
25th: 43,750 mi Median: 68,500 mi 75th: 84,500 mi
Steering 37 complaints
25th: 29,500 mi Median: 55,950 mi 75th: 74,250 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 135 TX: 76 NY: 44 FL: 40 MD: 38 OH: 37 VA: 26 IL: 25 GA: 24 NC: 17

Who Files Complaints?

0.5%
Original Owners
99.5%
Second+ Owners

Volkswagen Jetta — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1990292
1991383
1992336
1993220
19941679
199533823
1996363
19971008
199825314
199948844
200063338
200186144
200288541
200355238
200429516
200535413
200679221
200728015
20082507
2009126953
2010118431
201188037
201269032
201455033
201528311
201624832
201724727
2018342
201975836
2020752
2021913
2022551
2023553
2024411

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28