2013 Toyota Prius C: Reliability Data

Source: NHTSA — 88 complaints
88
Total Complaints
67,300mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
18
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

21,242 25th Percentile
67,300 Median Mileage
100,832 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
21
SERVICE BRAKES
16
ENGINE
7
FUEL/PROPULSION SYSTEM
5
UNKNOWN OR OTHER
5
AIR BAGS
4
HYBRID PROPULSION SYSTEM
4
EXTERIOR LIGHTING
4
VEHICLE SPEED CONTROL
3
POWER TRAIN
3

Severity Assessment

18
Crashes
0
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"A VERY DANGEROUS CONDITION EXISTS IN THE NAVIGATION SYSTEMS, APPARENTLY IN ALL MODELS OF 2012 AND 2013 TOYOTAS EQUIPPED WITH FACTORY INSTALLED NAVIGATION SYSTEMS. THE PROBLEM IS THAT THE SYSTEM FAILS TO PRODUCE A VOICE PROMPT FOR TURNS PERHAPS AS MUCH AS 50% OF THE TIME. FAILURE OF THE VOICE PROMPT ..."
"WHEN I PULLED UP OUTSIDE OF MY HOUSE AND WENT TO OPEN THE BACK HATCH, I ACCIDENTALLY HIT THE LOCK BUTTON. THE CAR THEN LOCKED - BUT WITH MY SMART KEY FOB AND MY 10-MONTH-OLD DAUGHTER INSIDE OF THE CAR. IT IS SUPPOSED TO BE IMPOSSIBLE TO LOCK THE CAR WITH THE KEY FOB INSIDE. I HAD NO WAY OF GETTING I..."
"I GOT IN MY CAR, WHICH WAS PARKED IN FRONT OF MY HOUSE, AT 6:15 PM AFTER A SUNNY, WARM DAY. WHEN I CLOSED THE DRIVER'S SIDE DOOR, THE BACK WINDOW SHATTERED WITH AN EXTREMELY LOUD BANG. THE MAJORITY OF THE GLASS WAS OUTSIDE THE CAR, ON THE STREET. WHEN I SPOKE TO THE CLAIMS ADJUSTER FOR MY INSURANCE ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28