2013 Toyota Highlander: Reliability Data

Source: NHTSA — 279 complaints
279
Total Complaints
30,500mi
Median Mileage
STEERING
Top Issue
44
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

7,150 25th Percentile
30,500 Median Mileage
60,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
46
VEHICLE SPEED CONTROL
31
ENGINE
31
ELECTRICAL SYSTEM
25
UNKNOWN OR OTHER
22
AIR BAGS
16
SERVICE BRAKES
15
STRUCTURE:BODY
13
FUEL/PROPULSION SYSTEM
12
POWER TRAIN
11

Severity Assessment

44
Crashes
0
Fires
23
Injuries
0
Deaths

Sample Complaint Reports

"MY WIFE WAS MANEUVERING THE SUV INTO SMALL AREA PARKING LOT ONTO A CORNER SPACE, ON THE FIRST FORWARD AND BACK MOTION TO MANEUVER THE BRAKE WAS OK, THEN ON THE SECOND MANEUVER THE BRAKE DIDN'T WORK AND THE TIRE WENT OVER THE CONCRETE PARKING BLOCK THEN HITTING THE STRUCTURE OF THE DOCTORS OFFICE. ..."
"WHILE DRIVING ON THE HIGHWAY, MY SON OPENED THE REAR PASSENGER WINDOW, WHEN HE OPENED THE WINDOW THE NOISE AND PRESSURE ON OUR EARS WAS UNBEARABLE, IT WAS LIKE AN EXTREMELY LOUD HELICOPTER NOISE. WE EVEN TRIED OPENING OTHER WINDOWS IN THE CAR TO REDUCE THE PRESSURE AND NOISE, WHILE THE NOISE AND PRE..."
"VEHICLE HESITATES WHEN ACCELERATING. DOES NOT HAPPEN ALL THE TIME, WHEN TRYING TO GET VEHICLE UP TO HIGHWAY SPEED WILL DEPRESS GAS PEDAL AND NOTHING WILL HAPPEN FOR 3-4 SECONDS, THEN ALL OF A SUDDEN VEHICLE WILL SPEED UP. THIS ONLY STARTED TO HAPPEN AFTER 1300 MILES . TOOK VEHICLE TO TOYOTA DEALERS..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28