2013 Mercedes Benz Sprinter 3500: Reliability Data

Source: NHTSA — 26 complaints
26
Total Complaints
33,000mi
Median Mileage
AIR BAGS
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

7,000 25th Percentile
27,800 Median Mileage
61,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
12
ELECTRONIC STABILITY CONTROL (ESC)
5
SERVICE BRAKES
4
VEHICLE SPEED CONTROL
4
UNKNOWN OR OTHER
2
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
2
VEHICLE SPEED CONTROL:CRUISE CONTROL
2
WHEELS
1
ELECTRICAL SYSTEM
1
TIRES
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE VALVES ON THE INNER REAR DUEL WHEELS BASICALLY CAN NOT BE CHECKED THROUGH THE VERY SMALL HOLES IN THE WHEEL COVERS OR EVEN WITHOUT THE WHEEL COVERS. I HAD, UPON DELIVERY OF THE SPRINTER, THE WHEELS REMOVED TO INSTALL METAL VALVE EXTENDERS SO I COULD REGULARLY CHECK TIRE PRESSURES. THIS IS ..."
"THE VALVES ON THE INNER REAR DUEL WHEELS BASICALLY CAN NOT BE CHECKED THROUGH THE VERY SMALL HOLES IN THE WHEEL COVERS OR EVEN WITHOUT THE WHEEL COVERS. I HAD, UPON DELIVERY OF THE SPRINTER, THE WHEELS REMOVED TO INSTALL METAL VALVE EXTENDERS SO I COULD REGULARLY CHECK TIRE PRESSURES. THIS IS ..."
"BRAKES ARE SOFT AND SPONGY. WHEN DEPRESSED, THE PEDAL WILL TRAVEL TO THE FLOOR MAKING IT DIFFICULT TO STOP. THE DEALER REPLACED THE MASTER CYLINDER AND BRAKE BOOSTER IN MARCH, 2015, BUT THAT DID NOT CHANGE THE OPERATION OF THE BRAKES. MY UNDERSTANDING FROM VISITING SEVERAL FORUMS IS THAT THIS A COMM..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28