2013 Mercedes-Benz E350: Reliability Data

214
Total Complaints
46,788mi
Median Mileage
Air Bags
Top Issue
29
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

25,677 25th Percentile
46,788 Median Mileage
82,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Air Bags
47
Service Brakes
29
Unknown Or Other
15
Engine
14
Body
14
Suspension
13
Electrical System
12
Steering
10
Vehicle Speed Control
9
Fuel/Propulsion System
7

Severity Assessment

29
Crashes
6
Fires
26
Injuries
0
Deaths

Sample Complaint Reports

"THE CAR STOP INOPERATIVE AND STOP BY ITSELF WITHOUT ANY CONTROL NO MATTER ON FREEWAY IN LOCAL,EVEN IN GARAGE. IT HAPPENED 3 TIMES WITHIN A WEEK. AFTER CHECKING, DEALER THINK IT IS NOT A BIG PROBLEM, THEY ONLY UPDATE THE SOFTWARE OF CPU,AND TOLD ME IT WON'T HAPPENED AGAIN. AT THE SAME DAY OF PICKING ..."
"THE PANORAMIC SUNROOF EXPLODED OUTWARD. WHEN IT OCCURRED THE SOUND WAS LIKE SOMEONE FIRED A SHOTGUN NEXT TO MY HEAD. I WAS DRIVING NORTHBOUND ON I-25 JUST SOUTH OF DENVER. HAD THE FABRIC SUNSHADE NOT BEEN EXTENDED FORWARD SO IT CONTAINED THE GLASS THE OCCUPANTS IN THE CAR WOULD HAVE BEEN SHOWERED WI..."
"GOOD DAY! I GOT MY CAR JUNE 2, 2013 WITH 12 MILES ON IT. IF I START MY CAR, THERE IS A 3-4 SECONDS OF KNOCKING SOUND. IT DOES HAPPEN RANDOMLY (WARM OR COLD ENGINE), NOT ALL THE TIME. THE DEALER SAID IT WAS THE INJECTORS. SOME PEOPLE ARE HAVING THERE MY2012/13MERCEDES E350 ENGINE REBUILT (CONNECTING ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Air Bags 47 complaints
25th: 28,000 mi Median: 49,500 mi 75th: 79,000 mi
Service Brakes 29 complaints
25th: 35,000 mi Median: 35,000 mi 75th: 37,300 mi
Unknown Or Other 15 complaints
25th: 32,384 mi Median: 43,162 mi 75th: 52,197 mi
Engine 14 complaints
25th: 5,104 mi Median: 39,536 mi 75th: 44,100 mi
Body 14 complaints
25th: 31,500 mi Median: 52,053 mi 75th: 92,026 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 36 FL: 17 GA: 17 MA: 16 NY: 15 TX: 15 MD: 12 IL: 12 NJ: 8 MO: 7

Who Files Complaints?

4.2%
Original Owners
95.8%
Second+ Owners

Mercedes-Benz E350 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200648120
20073971
200821913
2009764
201022817
201126314
20122538
201436320
2015394
2016729

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28