2013 Mazda Mazda5: Reliability Data

35
Total Complaints
38,000mi
Median Mileage
SERVICE BRAKES
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

8,000 25th Percentile
38,000 Median Mileage
54,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
5
STEERING
4
ENGINE
4
STRUCTURE:BODY
3
SEATS
2
WHEELS
2
POWER TRAIN
2
UNKNOWN OR OTHER
2
ELECTRICAL SYSTEM
1
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
1

Severity Assessment

7
Crashes
0
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"MAZDA HEADRESTS TILT TOO FAR FORWARD. WE WERE READY TO BUY A MAZDA5 BUT WHEN MY WIFE GOT BEHIND THE WHEEL IN THE TEST DRIVE THE HEADREST PUSHED HER HEAD FORWARD; CANNOT ADJUST TILT. SHE GOT A HEADACHE AFTER THE TEST DRIVE. THIS IS NOT SAFE. SHOULD SUPPORT FROM BOTTOM OF HEAD AND AROUND BACK OF HEA..."
"I AM PRESSING CHARGES AGAINST THE MAZDA COMPANY FOR FAILING TO CORRECTLY DIAGNOSE MY CAR WHEN I SENT IT TO BE REPAIRED AND FOR CAUSING DAMAGE TO MY ENGINE BY TELLING ME IT WAS READY TO BE DRIVEN AGAIN. I AM ALSO PRESSING CHARGES AGAINST MAZDA FOR PUTTING USED TIRES ON MY NEW CAR, MAKING IT UNSAFE TO..."
"TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT THE REAR PARKING SENSORS FAILED TO OPERATE WHILE REVERSING AT APPROXIMATELY 5 MPH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28