2013 Kia Soul: Reliability Data

850
Total Complaints
98,000mi
Median Mileage
ENGINE
Top Issue
32
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

49,000 25th Percentile
98,000 Median Mileage
134,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
274
STEERING
147
ELECTRICAL SYSTEM
68
SERVICE BRAKES, HYDRAULIC
66
UNKNOWN OR OTHER
60
ENGINE AND ENGINE COOLING
33
SERVICE BRAKES
30
FUEL/PROPULSION SYSTEM
26
AIR BAGS
18
VEHICLE SPEED CONTROL
15

Severity Assessment

32
Crashes
60
Fires
38
Injuries
0
Deaths

Sample Complaint Reports

"I HAVE WASHER FLUID FOR LOW TEMPS. THE WASHER LINES KEEP FREEZING MAKING IT IMPOSSIBLE TO SEE OUT OF WINDSHIELD. THIS IS VERY HAZARDOUS, ESPECIALLY IN NORTHEASTERN OHIO WEATHER. I CALLED KIA AND WAS TOLD BY KIA THAT THEY HAVE BEEN GETTING CALLS NONSTOP ABOUT IT AND THERE IS NOTHING THEY CAN DO ABOUT..."
"DURING BRAKING AND HITTING SMALL HOLE IN ROAD I NOTICED THE BRAKES SKIPPING AND BRAKE PEDAL JUMPING UP AND DOWN AS IF IT WAS A POWER DEFECT. I HAD THE SAME EFFECT HAPPEN AFTER BAD RAIN AND APPROACHING A RED LIGHT THE CAR SKIPPED TO THE STOP. WHEN IT SNOWED OUT THE BRAKES REALLY SKIPPED MADE NOISE ..."
"TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28