2013 Infiniti Jx35: Reliability Data

Source: NHTSA — 356 complaints
356
Total Complaints
30,000mi
Median Mileage
Air Bags
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,000 25th Percentile
30,000 Median Mileage
89,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Air Bags
84
Power Train
76
Electrical System
35
Service Brakes
24
Unknown Or Other
24
Engine
15
Exterior Lighting
14
Vehicle Speed Control
13
Fuel/Propulsion System
8
Suspension
8

Severity Assessment

7
Crashes
2
Fires
9
Injuries
0
Deaths

Sample Complaint Reports

"THERE IS AN INTERMITENT PROBLEM WITH THE FUNCTIONING OF THE PASSENGER AIRBAG. APPROXIMATELY 50% OF THE TIME THAT THERE IS A PASSENGER SITTING IN THE PASSENGER SEAT THE PASSENGER AIRBAG IS TURNED OFF. THESE ARE ADULT PASSENGERS WITH WEIGHTS FROM 125LBS TO 185LBS AND HEIGHTS 5FT 7IN TO 6FT 6IN. INFINI..."
"I LEASED MY JX IN JUNE 2012. THIS IS THE VEHICLE'S 1ST MODEL YR (RELEASED IN APRIL 2012). I LEASED IT BECAUSE I HAVE TWO YOUNG CHILDREN, I AM 24 WEEKS PREGNANT, AND THE JX BOASTS MANY MANY SAFETY FEATURES. ONE OF THESE SAFETY FEATURES IS THE INTELLECT BRAKE ASSIST(IBA). IF THE VEHICLE SENSES YOU..."
"I BOUGHT THE JX 35 ON APRIL 17, 2012 LOOKING TO DOWNSIZE AND BECAUSE OF THE SAFETY FEATURES. ABOUT A MONTH INTO OWNING THE CAR, AS I WAS DRIVING THE IBA (INTELLECT BRAKE ASSIST) SUDDENLY STOPPED MY CAR TO A COMPLETE STOP ON A BRIDGE. THERE WERE NO CARS IN FRONT OF ME, AND LUCKILY THE CAR BEHIND ME W..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Air Bags 84 complaints
25th: 2,000 mi Median: 7,403 mi 75th: 24,500 mi
Power Train 76 complaints
25th: 57,000 mi Median: 97,000 mi 75th: 117,000 mi
Electrical System 35 complaints
25th: 5,000 mi Median: 11,000 mi 75th: 47,650 mi
Service Brakes 24 complaints
25th: 10,777 mi Median: 23,100 mi 75th: 84,663 mi
Unknown Or Other 24 complaints
25th: 32,000 mi Median: 55,000 mi 75th: 93,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 41 TX: 34 FL: 32 GA: 29 NJ: 23 NY: 21 MD: 18 PA: 12 VA: 11 MA: 10

Who Files Complaints?

0.3%
Original Owners
99.7%
Second+ Owners

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28