2013 Ford Fusion Hybrid: Reliability Data

171
Total Complaints
46,300mi
Median Mileage
POWER TRAIN
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

22,505 25th Percentile
46,300 Median Mileage
92,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
28
ELECTRICAL SYSTEM
20
STEERING
18
ENGINE
11
SERVICE BRAKES
11
STRUCTURE:BODY
11
SEAT BELTS
11
UNKNOWN OR OTHER
10
AIR BAGS
10
FUEL/PROPULSION SYSTEM
7

Severity Assessment

1
Crashes
7
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT T..."
"APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT T..."
"APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT T..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

POWER TRAIN 28 complaints
25th: 45,850 mi Median: 107,000 mi 75th: 130,000 mi
ELECTRICAL SYSTEM 20 complaints
25th: 10,508 mi Median: 26,526 mi 75th: 58,750 mi
STEERING 18 complaints
25th: 50,000 mi Median: 90,000 mi 75th: 112,000 mi
ENGINE 11 complaints
25th: 19,101 mi Median: 24,850 mi 75th: 60,250 mi
SERVICE BRAKES 11 complaints
25th: 20,703 mi Median: 35,000 mi 75th: 43,412 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 36 FL: 16 TX: 12 MI: 10 IL: 8 VA: 8 MA: 6 SC: 6 MO: 6 NJ: 5

Who Files Complaints?

1.2%
Original Owners
98.8%
Second+ Owners

Ford Fusion Hybrid — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201063713
20111667
20121347
2014895
2015657
2016660
20179613
20187612
2019406

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28