2013 Ford Fusion: Reliability Data

2340
Total Complaints
75,000mi
Median Mileage
ENGINE
Top Issue
94
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

41,000 25th Percentile
75,000 Median Mileage
105,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
377
STEERING
376
POWER TRAIN
269
UNKNOWN OR OTHER
179
ELECTRICAL SYSTEM
155
STRUCTURE:BODY
149
FUEL/PROPULSION SYSTEM
118
AIR BAGS
100
SEAT BELTS
98
ENGINE AND ENGINE COOLING
69

Severity Assessment

94
Crashes
147
Fires
80
Injuries
2
Deaths

Sample Complaint Reports

"I WAS TRAVELING AT ABOUT 40MPH AND A MESSAGE FLASHED ON MY GAUGE STATING SOMETHING TO THE EFFECT ENGINE LOWER TEMP. I CONTINUED TO DRIVE THE CAR AND MESSAGE WENT AWAY. I LATER FOUND OUT THAT MY CAR HAD BEEN RECALLED FOR POSSIBLE FIRE DUE TO ENGINE OVERHEATING. I ASSUME THAT THIS MESSAGE IS THE PRE-C..."
"PURCHASED CAR ON NOV 2 2013 RETURNED TO DEALER 31 DAYS LATER DUE TO RECALL. HAVE REQUESTED BUY BACK FROM FORD. WHO WOULD PUT THERE GRANDCHILDREN AT RISK IN THIS CAR WITH THE POSSIBILITY OF A FIRE? I FEEL THAT THEY HAVE KNOWN THE PROBLEM EXISTED BUT FAILED TO ADMIT IT UNTIL SOME CARS CAME BACK. JUST ..."
"WHILE DRIVING ON A CITY ROAD WITH MY FOOT ON THE GAS AT 35-40MPH, THE TRANSMISSION ERRATICALLY SHIFTED INTO A LOWER GEAR ON THE TRANSMISSION, CAUSING THE ENGINE RPMS TO NEAR INSTANTANEOUSLY TO GO FROM 1750-2000RPMS TO JUST OVER 4000RPMS. THROUGH THE RPM INCREASE THE VEHICLE MAINTAINED THE PREVIOUS 3..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28