"How reliable is the 2013 Ford Flex?"

"Based on 770 NHTSA complaints, the 2013 Ford Flex has a median complaint mileage of 62000 miles. The most common issue is ELECTRICAL SYSTEM."

"What are common problems with the 2013 Ford Flex?"

"The most frequently reported component in NHTSA complaints for the 2013 Ford Flex is ELECTRICAL SYSTEM, accounting for a significant portion of the 770 total complaints filed."

2013 Ford Flex: Reliability Data

Source: NHTSA — 770 complaints

770

Total Complaints

62,000mi

Median Mileage

ELECTRICAL SYSTEM

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

44,000 25th Percentile

62,000 Median Mileage

87,853 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM

198

STEERING

145

UNKNOWN OR OTHER

FUEL/PROPULSION SYSTEM

STRUCTURE:BODY

EXTERIOR LIGHTING

ENGINE

ELECTRONIC STABILITY CONTROL (ESC)

SUSPENSION

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE TRAVELING 10 MPH, SHE BECAME INVOLVED IN A CRASH WITH ANOTHER VEHICLE TRAVELING 50 MPH. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACT..."

"ABOUT A MONTH AFTER PURCHASING MY VEHICLE, ONE OF THE INFLATABLE SEATBELT BUCKLES CRACKED AT THE BUCKLE CASING. A FEW WEEKS LATER, THE SECOND SEAT BELT BUCKLE CRACKED. I HAD BOTH BUCKLES REPLACED AND NOW I HAVE A 3RD BUCKLE CRACK. THIS MAKES THE SEATBELTS UNSAFE AND DIFFICULT TO OPERATE. ADDITIO..."

"ON 7/20/13 I DROPPED OFF THE FLEX AT THE DEALER FOR THE TIMELY SERVICE AND ALSO TO HAVE THE A/C CHECKED. FOR ABOUT 2 MONTHS A TERRIBLE ODOR HAS BEEN COMING FROM THE A/C AND AFTER THE CAR WAS UNUSED FOR A DAY, THE ODOR WAS UNBEARABLE WHEN WE TURNED ON THE CAR A/C. ON 7/22/13 AT THE END OF THE WORK D..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28