2013 Ford C-Max Hybrid: Reliability Data

Source: NHTSA — 179 complaints
179
Total Complaints
27,500mi
Median Mileage
Electrical System
Top Issue
12
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,000 25th Percentile
27,500 Median Mileage
59,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
45
Engine
17
Power Train
14
Steering
14
Latches/Locks/Linkages
9
Body
9
Unknown Or Other
8
Service Brakes
7
Air Bags
6
Fuel/Propulsion System
5

Severity Assessment

12
Crashes
0
Fires
9
Injuries
0
Deaths

Sample Complaint Reports

"VEHICLE WAS PARKED FOR APPROXIMATELY 45 MINUTES. UPON RETURN TO THE KEY WAS INSERTED AND THEN TURNED TO START. THE GASOLINE ENGINE IMMEDIATELY STARTED AND WENT TO MAX ENGINE RPM THEN APPEARED TO SHUT DOWN VIA THE ENGINE OVERSPEED SENSOR. AS SOON AS THE ENGINE SPEED DROPPED TO ZERO, IT AGAIN REPE..."
"I PUT THE CAR IN REVERSE TO BACK OUT OF THE DRIVE WAY AND WHEN I STOPPED, I COULDN'T GO BACKWARDS. I PULLED FORWARD AND PARKED. PULLED BACK AGAIN AND THE CAR DIDN'T DO IT AGAIN. THE ENGINE LIGHT DID COME ON AND I TOOK THE CAR TO THE DEALERSHIP. THEY HAD IT FOR TWO WEEKS. FORD SAID IT IS A "REVER..."
"WENT TO START CAR FIRST THING IN THE MORNING FOR WORK AND IT WAS COMPLETELY DEAD. HAD TO JUMP START. TOOK TO DEALER. THEY KEPT OVERNIGHT AND RAN TESTS BUT COULD NOT FIND ANYTHING WRONG. SECOND OCCURRENCE ON 1/25 - SAME THING - COMPLETELY DEAD - THIS TIME IT WAS MID AFTERNOON AFTER SITTING ALL DAY..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 45 complaints
25th: 2,100 mi Median: 10,005 mi 75th: 48,750 mi
Engine 17 complaints
25th: 2,960 mi Median: 5,749 mi 75th: 24,000 mi
Power Train 14 complaints
25th: 4,854 mi Median: 50,000 mi 75th: 99,030 mi
Steering 14 complaints
25th: 14,440 mi Median: 44,977 mi 75th: 68,750 mi
Latches/Locks/Linkages 9 complaints
25th: 74,028 mi Median: 84,000 mi 75th: 91,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 52 VA: 10 FL: 10 GA: 10 NY: 9 OR: 7 MI: 7 TX: 6 OH: 6 MA: 6

Who Files Complaints?

2.2%
Original Owners
97.8%
Second+ Owners

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28