2013 Ford C-Max Energi: Reliability Data

65
Total Complaints
40,500mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

24,575 25th Percentile
40,500 Median Mileage
58,625 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
19
STEERING
9
POWER TRAIN
7
UNKNOWN OR OTHER
5
STRUCTURE:BODY
4
WHEELS
3
ENGINE
3
FUEL/PROPULSION SYSTEM
3
VEHICLE SPEED CONTROL
2
SUSPENSION
2

Severity Assessment

4
Crashes
4
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2013 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT..."
"BACKING OUT OF DRIVEWAY AND POWER STEERING FAILED. WARNING LIGHT WENT ON. I STOPPED DRIVING IMMEDIATELY AND CALLED LOCAL FORD DEALER SERVICE. THEY SUGGESTED RESTARTING THE CAR TO SEE IF STEERING RESUMED AND IT DID. THEY OFFERED A FREE TOW WHICH I DECLINED WHEN I SAW I HAD NON POWER STEERING IF..."
"TL* THE CONTACT OWNS A 2013 FORD C-MAX PREMIUM. THE CONTACT STATED THAT AFTER REPAIRS FOR NHTSA CAMPAIGN NUMBER 14V237000 (AIR BAGS) WERE PERFORMED. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DAMAGED CAUSING THE PHONE SYSTEM TO ONLY ALLOW INCOMING CALLS. THE VEHICLE WAS NOT REPAIRED. THE APP..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28