2013 Dodge Journey: Reliability Data

Source: NHTSA — 501 complaints
501
Total Complaints
72,000mi
Median Mileage
ENGINE
Top Issue
31
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

45,250 25th Percentile
72,000 Median Mileage
100,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
72
ELECTRICAL SYSTEM
69
SERVICE BRAKES
60
SEATS
54
AIR BAGS
43
ELECTRONIC STABILITY CONTROL (ESC)
42
UNKNOWN OR OTHER
31
POWER TRAIN
29
STEERING
20
FUEL/PROPULSION SYSTEM
10

Severity Assessment

31
Crashes
16
Fires
41
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF..."
"HAD A 2013 DODGE JOURNEY FROM AVIS CAR RENTAL WHILE MY VEHICLE WAS BEING REPAIRED. MY 3 YEAR OLD SON WAS IN THE FAR BACK SEAT ON THE PASSENGER SIDE OF THE CAR. AFTER OUR TRIP HOME FROM THE HOLIDAYS, I SAW MY SON HAD A 2ND DEGREE BURN ON HIS RIGHT LEG. IT HAD BEEN NEXT TO THE HEATER VENT. MY HUSBAND ..."
"THIS CAR IS BRAND NEW AND HAS MAJOR FLAW LEAKS WATER THROUGH ROOF SOMEWHERE AND WHOLE HEADLINER IS FULL OF WATER IS COMING OUT OF HEATER VENTS IN CEILING AS WELL AS DVD ENTERTAINMENT SYSTEM WHICH I BELIEVE IS A ELECTRICAL HAZARD .VEHICLE WAS BROUGHT TO DEALER ONCE AND WAITING FOR SECOND APPOINTMENT..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28