2013 Chevrolet Impala: Reliability Data

Source: NHTSA — 466 complaints
466
Total Complaints
55,000mi
Median Mileage
ELECTRONIC STABILITY CONTROL (ESC)
Top Issue
31
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

39,000 25th Percentile
55,000 Median Mileage
81,205 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRONIC STABILITY CONTROL (ESC)
108
SERVICE BRAKES
51
ELECTRICAL SYSTEM
50
STEERING
34
POWER TRAIN
31
ENGINE
30
WHEELS
23
UNKNOWN OR OTHER
21
VEHICLE SPEED CONTROL
20
AIR BAGS
19

Severity Assessment

31
Crashes
0
Fires
23
Injuries
0
Deaths

Sample Complaint Reports

"2013 CHEVROLET IMPALA RENTAL CAR. CONSUMER WRITES IN REGARDS TO SHIFT INDICATOR ISSUES *TGW THE CONSUMER STATED GM THOUGHT IT WAS A GOOD IDEA TO REMOVE THE LETTERS FROM THE SHIFT INDICATOR CONSOLE BETWEEN THE TWO FRONT SEATS. INSTEAD, GM PUT THE SHIFT INDICATOR AT THE VERY BOTTOM OF THE SPEEDOMETE..."
"SERVICE TRACTION CONTROL AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS HAS BEEN A COMMON PROBLEM WITH IMPALAS FO..."
"SERVICE TRACTION CONTROL AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS HAS BEEN A COMMON PROBLEM WITH IMPALAS FO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28