2013 Chevrolet Cruze: Reliability Data

931
Total Complaints
51,175mi
Median Mileage
Engine
Top Issue
90
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

18,000 25th Percentile
51,175 Median Mileage
90,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
209
Electrical System
116
Power Train
111
Unknown Or Other
75
Steering
74
Electronic Stability Control (Esc)
62
Air Bags
49
Service Brakes
44
Vehicle Speed Control
37
Fuel/Propulsion System
29

Severity Assessment

90
Crashes
15
Fires
51
Injuries
0
Deaths

Sample Complaint Reports

"AFTER DRIVING APPROXIMATELY 90 MILES AT FREEWAY SPEEDS, THE STEERING BECOMES "NOTCHY". MINOR STEERING CORRECTIONS BECOME ALMOST IMPOSSIBLE SINCE THE STEERING WHEEL WILL ONLY MOVE IN FINITE INCREMENTS SO DRIVING THE CAR BECOMES DIFFICULT, EVEN DANGEROUS SINCE IT IS NOT POSSIBLE TO POSITION IT PROPER..."
"TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE ATTEMPTING TO COME TO A COMPLETE STOP WITH THE BRAKES ENGAGED, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE..."
"ON APRIL 27, 2013, WHILE ATTEMPTING TO PARK MY CAR I PUT THE CAR IN REVERSE GEAR AND ALL OF A SUDDEN THE CAR JERKED IN THE REVERSE SO HARD THAT IF A CAR WAS DIRECTED BEHIND ME PARKED I WOULD HAVE HIT IT AND DAMAGED BOTH CARS. THEN, THE CAR JERKED FORWARD WHEN I SWITCH GEARS TO DRIVE FORWARD AND THE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine 209 complaints
25th: 51,350 mi Median: 84,733 mi 75th: 110,000 mi
Electrical System 116 complaints
25th: 26,500 mi Median: 43,600 mi 75th: 71,750 mi
Power Train 111 complaints
25th: 5,100 mi Median: 39,603 mi 75th: 75,187 mi
Unknown Or Other 75 complaints
25th: 38,100 mi Median: 75,890 mi 75th: 105,601 mi
Steering 74 complaints
25th: 21,000 mi Median: 36,809 mi 75th: 55,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 97 OH: 69 FL: 65 TX: 59 IL: 51 GA: 41 NY: 40 MI: 39 NC: 33 PA: 33

Who Files Complaints?

1%
Original Owners
99%
Second+ Owners

Chevrolet Cruze — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2011110567
20121343104
20141082108
201538130
201638328
201729111
201816227
2019265

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28