2013 Cadillac Xts: Reliability Data

Source: NHTSA — 145 complaints
145
Total Complaints
57,868mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

27,838 25th Percentile
57,868 Median Mileage
76,290 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
40
SUSPENSION
24
UNKNOWN OR OTHER
13
ENGINE
12
EXTERIOR LIGHTING
8
VEHICLE SPEED CONTROL
6
SERVICE BRAKES
6
WHEELS
4
STEERING
3
SEATS
3

Severity Assessment

0
Crashes
3
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEED..."
"THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEED..."
"PASSENGER SIDE AIRBAG WILL NOT ACTIVATE. SHE WEIGHS 115 LBS, IS 5'1". SHE SITS ON 3 INCH MEMORY FOAM CUSHION FOR BACK FOR EIGHT YEARS, NO STRUCTURE, ONLY FOAM. IN EIGHT YEARS SHE HAS USED CUSHION, WE HAVE OWNED 5 CARS AND HAVE RENTED OVER 40 CARS AND SHE HAS NEVER HAD A PROBLEM WITH THE PASSENGER AI..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28