2013 Cadillac Srx: Reliability Data

489
Total Complaints
55,000mi
Median Mileage
EXTERIOR LIGHTING
Top Issue
19
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

27,750 25th Percentile
55,000 Median Mileage
77,175 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

EXTERIOR LIGHTING
201
ELECTRICAL SYSTEM
52
UNKNOWN OR OTHER
37
POWER TRAIN
28
VEHICLE SPEED CONTROL
24
ENGINE
17
SUSPENSION
15
EXTERIOR LIGHTING:HEADLIGHTS
14
VISIBILITY/WIPER
13
SERVICE BRAKES
11

Severity Assessment

19
Crashes
10
Fires
23
Injuries
0
Deaths

Sample Complaint Reports

"THIS IS A REPORT OF A NEARLY FATAL ACCIDENT ON JUNE 29TH, 2013 WITH A NEW CADILLAC SRX THAT WAS LEASED FROM GM. THE ACCIDENT INVOLVED BOTH ME AND MY DAUGHTER WHO WERE BELTED IN THE VEHICLE WHICH CAUGHT FIRE AND ACCELERATE TO 110 MPH. WE WERE TRAVELING ON RT 127 N WITH THE CRUISE CONTROL SET AT 60 ..."
"THIS IS A REPORT OF A NEARLY FATAL ACCIDENT ON JUNE 29TH, 2013 WITH A NEW CADILLAC SRX THAT WAS LEASED FROM GM. THE ACCIDENT INVOLVED BOTH ME AND MY DAUGHTER WHO WERE BELTED IN THE VEHICLE WHICH CAUGHT FIRE AND ACCELERATE TO 110 MPH. WE WERE TRAVELING ON RT 127 N WITH THE CRUISE CONTROL SET AT 60 ..."
"THIS IS A REPORT OF A NEARLY FATAL ACCIDENT ON JUNE 29TH, 2013 WITH A NEW CADILLAC SRX THAT WAS LEASED FROM GM. THE ACCIDENT INVOLVED BOTH ME AND MY DAUGHTER WHO WERE BELTED IN THE VEHICLE WHICH CAUGHT FIRE AND ACCELERATE TO 110 MPH. WE WERE TRAVELING ON RT 127 N WITH THE CRUISE CONTROL SET AT 60 ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

EXTERIOR LIGHTING 201 complaints
25th: 50,000 mi Median: 65,000 mi 75th: 84,000 mi
ELECTRICAL SYSTEM 52 complaints
25th: 23,500 mi Median: 55,000 mi 75th: 73,000 mi
UNKNOWN OR OTHER 37 complaints
25th: 29,250 mi Median: 50,000 mi 75th: 69,999 mi
POWER TRAIN 28 complaints
25th: 8,200 mi Median: 51,000 mi 75th: 78,000 mi
VEHICLE SPEED CONTROL 24 complaints
25th: 1,500 mi Median: 10,000 mi 75th: 21,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 79 TX: 61 CA: 26 OH: 26 MI: 21 NC: 21 NY: 19 GA: 18 AR: 17 NJ: 17

Who Files Complaints?

1.6%
Original Owners
98.4%
Second+ Owners

Cadillac Srx — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200432434
200516213
2006965
2007695
20087110
2009312
201062933
201157423
201251157
201444625
201553017
201620518

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28