2013 Buick Lacrosse: Reliability Data

196
Total Complaints
62,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,000 25th Percentile
62,000 Median Mileage
83,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
48
ENGINE
30
SUSPENSION
27
STEERING
23
POWER TRAIN
11
UNKNOWN OR OTHER
9
FUEL/PROPULSION SYSTEM
8
AIR BAGS
5
ELECTRONIC STABILITY CONTROL (ESC)
5
SERVICE BRAKES
4

Severity Assessment

5
Crashes
3
Fires
5
Injuries
1
Deaths

Sample Complaint Reports

"VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 ..."
"VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 ..."
"VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ELECTRICAL SYSTEM 48 complaints
25th: 35,000 mi Median: 62,000 mi 75th: 79,102 mi
ENGINE 30 complaints
25th: 43,055 mi Median: 65,500 mi 75th: 86,453 mi
SUSPENSION 27 complaints
25th: 40,000 mi Median: 59,000 mi 75th: 98,000 mi
STEERING 23 complaints
25th: 43,111 mi Median: 64,941 mi 75th: 79,102 mi
POWER TRAIN 11 complaints
25th: 18,025 mi Median: 30,000 mi 75th: 69,650 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 27 FL: 14 MI: 12 MD: 11 IL: 9 GA: 9 OH: 9 TX: 8 NC: 8 KY: 6

Who Files Complaints?

2%
Original Owners
98%
Second+ Owners

Buick Lacrosse — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200541113
200638328
20073269
200834216
20091465
20102759
201124127
201229715
20148912
2015546
2016573
2017410

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28