2012 Volkswagen Jetta: Reliability Data

690
Total Complaints
53,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
32
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

25,011 25th Percentile
53,000 Median Mileage
79,600 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
131
UNKNOWN OR OTHER
107
ENGINE
84
FUEL/PROPULSION SYSTEM
47
POWER TRAIN
46
STEERING
41
SERVICE BRAKES
34
AIR BAGS
32
FUEL SYSTEM, DIESEL
23
VISIBILITY/WIPER
20

Severity Assessment

32
Crashes
10
Fires
20
Injuries
0
Deaths

Sample Complaint Reports

"AT APPROXIMATELY 425 MILES, THE VEHICLE AIRBAG SYSTEM IS NOW MALFUNCTIONING (AIRBAG SYSTEM LIGHTS AND ERROR) OUT OF NOWHERE REQUIRING IN DEPTH DIAGNOSIS BY THE MANUFACTURER. *TR"
"TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE VEHICLE FAILED TO STOP PROPERLY. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTI..."
"MY WIFE WAS DRIVING OUR 2012 JETTA TDI AND IT WENT INTO LIMP MODE ON THE HIGHWAY, LOSING NEARLY ALL POWER. WE TOOK IT TO THE DEALER AND THE PROBLEM HAD GONE AWAY. IT OCCURRED AGAIN THE NEXT DAY AND WE TOOK IT IN AGAIN. THEY ENDED UP REPLACING THE HIGH PRESSURE FUEL PUMP. MY FUEL PUMP DID NOT FAI..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ELECTRICAL SYSTEM 131 complaints
25th: 41,420 mi Median: 56,250 mi 75th: 79,925 mi
UNKNOWN OR OTHER 107 complaints
25th: 50,000 mi Median: 64,000 mi 75th: 85,750 mi
ENGINE 84 complaints
25th: 21,728 mi Median: 45,000 mi 75th: 67,000 mi
FUEL/PROPULSION SYSTEM 47 complaints
25th: 33,600 mi Median: 50,000 mi 75th: 72,000 mi
POWER TRAIN 46 complaints
25th: 12,003 mi Median: 40,770 mi 75th: 88,750 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 108 FL: 69 TX: 64 NY: 40 MD: 30 NJ: 24 VA: 24 PA: 24 IL: 23 IN: 21

Who Files Complaints?

0.3%
Original Owners
99.7%
Second+ Owners

Volkswagen Jetta — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1990292
1991383
1992336
1993220
19941679
199533823
1996363
19971008
199825314
199948844
200063338
200186144
200288541
200355238
200429516
200535413
200679221
200728015
20082507
2009126953
2010118431
201188037
201373622
201455033
201528311
201624832
201724727
2018342
201975836
2020752
2021913
2022551
2023553
2024411

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28