2012 Toyota Prius Plug-In Hybrid: Reliability Data

31
Total Complaints
88,000mi
Median Mileage
SERVICE BRAKES
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

64,000 25th Percentile
88,000 Median Mileage
115,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
10
UNKNOWN OR OTHER
4
ELECTRICAL SYSTEM
3
ENGINE
2
VEHICLE SPEED CONTROL
2
POWER TRAIN
2
SERVICE BRAKES, HYDRAULIC
2
HYBRID PROPULSION SYSTEM
1
ELECTRONIC STABILITY CONTROL (ESC)
1
EXTERIOR LIGHTING
1

Severity Assessment

3
Crashes
1
Fires
6
Injuries
0
Deaths

Sample Complaint Reports

"CAR WAS PARKED AND THE CHARGE CORD CONNECTED. IT HAD ABOUT 2.9 MILES LEFT ON BATTERY POWER, BY THAT CALCULATION IT SHOULD BEEN CHARGED BY 1100P. AT 1230P CAR WAS FULLY ENGULFED IN FIRE. FIRE DEPT IS INVESTIGATING FOR ARSON, BUT MY NEIGHBORS CAMERA CAUGHT IT ALL (I HAVEN'T SEEN IT) IT SEEMS THE CAR J..."
"I HAVE HYBRID SYSTEM WARNING MESSAGE & PCS SYSTEM WARNING MESSAGE ON MY CAR I HAVE TAKEN IT TO DIFFERENT DEALERSHIP IN DALLAS TX AREA ANY NONE OF THEM HAS FIX IT TRY TO DO RESEARCH ON MY OWN TO FIGURE OUT AND FOUND THAT TOYOTA HAS THIS IN RECALL MY DEALERSHIP IS NOT WILLING TO DO ANYTHING ..."
"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS PLUG-IN HYBRID. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. ON SEVERAL OCCASIONS, THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFI..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28