2012 Mercedes-Benz Sprinter 3500: Reliability Data

Source: NHTSA — 31 complaints
31
Total Complaints
38,200mi
Median Mileage
ELECTRONIC STABILITY CONTROL (ESC)
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

15,000 25th Percentile
38,200 Median Mileage
42,096 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRONIC STABILITY CONTROL (ESC)
5
VEHICLE SPEED CONTROL
5
AIR BAGS
4
UNKNOWN OR OTHER
4
ELECTRICAL SYSTEM
3
POWER TRAIN
3
FUEL/PROPULSION SYSTEM
2
WHEELS
2
SEATS
1
FUEL SYSTEM, DIESEL
1

Severity Assessment

2
Crashes
1
Fires
3
Injuries
2
Deaths

Sample Complaint Reports

"MERCEDES UNITY CLASS B MOTORHOME. CONSUMER WRITES IN REGARDS TO PASSENGER SEAT MALFUNCTION AND LEG INJURY. *SMD THE CONSUMER STATED HIS WIFE SUSTAINED A SERIOUS LEG CUT WHEN THE PASSENGER SEAT WAS MOVED ALL THE WAY BACK, DUE TO THE SIDE RAILS BEING EXPOSED. *JB"
"VEHICLE COMPLETELY TURNED OFF WHILE GOING 70MPH ON I95 IN JACKSONVILLE FL.LOST ALL POWER FOR STEERING, BRAKES AND ALL INDICATOR LIGHTS CAME ON. NO POWER FOR RADIO/A/C OR ANYTHING. MANAGED TO MANEUVER VEHICLE IN EXTREMELY DANGEROUS TRAFFIC OVER 5 LANES ONTO OFFING RAMP, AND STOP ON SIDE OF RAMP. THIS..."
"TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28