2012 Lexus Is: Reliability Data

23
Total Complaints
23,000mi
Median Mileage
AIR BAGS
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

18,750 25th Percentile
23,000 Median Mileage
59,564 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
7
SERVICE BRAKES
2
VEHICLE SPEED CONTROL
2
STRUCTURE:BODY
2
UNKNOWN OR OTHER
2
VISIBILITY/WIPER
2
FUEL/PROPULSION SYSTEM
2
EXTERIOR LIGHTING
1
ELECTRICAL SYSTEM
1
ELECTRONIC STABILITY CONTROL (ESC)
1

Severity Assessment

5
Crashes
0
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"WHEN BRAKING, OR SLOWING BRAKING AND LETTING GO, WEIRD CREAKING NOISE IS MADE. LEXUS IS AWARE OF THESE ISSUES BUT WILL DO NOTHING TO HELP EVEN WHEN CAR WAS STILL UNDER WARRANTY. *TR"
"MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WA..."
"MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28