2012 Lexus Es: Reliability Data

Source: NHTSA — 34 complaints
34
Total Complaints
51,500mi
Median Mileage
AIR BAGS
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,125 25th Percentile
51,500 Median Mileage
74,425 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
18
ELECTRICAL SYSTEM
5
UNKNOWN OR OTHER
4
VISIBILITY/WIPER
3
VEHICLE SPEED CONTROL
1
STRUCTURE
1
STRUCTURE:INTERIOR PANELS:DASHBOARD
1
STRUCTURE:BODY
1

Severity Assessment

5
Crashes
2
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"ON THE PASSENGER SIDE DASHBOARD NEXT TO TEMPERATURE CONTROL SWITCH, DASHBOARD VINYL IS MELTING, IT HAS BUBBLE AND ONE BUBBLE WAS BROKEN TO MAKE A HOLE. I NOTICED IT ON APRIL 1, 2014. WHEN I CHANGED THE CABIN AIR FILTER ON MARCH,31 IN GLOVE COMPARTMENT, I DIDN'T SEE IT. I BROUGHT MY CAR TO NEW COUNTR..."
"ON THE PASSENGER SIDE DASHBOARD NEXT TO TEMPERATURE CONTROL SWITCH, DASHBOARD VINYL IS MELTING, IT HAS BUBBLE AND ONE BUBBLE WAS BROKEN TO MAKE A HOLE. I NOTICED IT ON APRIL 1, 2014. WHEN I CHANGED THE CABIN AIR FILTER ON MARCH,31 IN GLOVE COMPARTMENT, I DIDN'T SEE IT. I BROUGHT MY CAR TO NEW COUNTR..."
"I HAD A 2012 LEXUS ES 350 AND HAD PROBLEMS WITH IT. THE FIRST PROBLEM OCCURRED WHEN I WAS PARKING. I WAS ANGLE PARKING AND HAD MY FOOT ON THE BRAKE WHEN THE CAR JUMPED INTO A BRICK WALL. FOUR AIR BAGS EXPLODED IN MY FACE AND RENDERED ME UNCONSCIOUS. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE. I..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28