2012 Ford Fusion Hybrid: Reliability Data

Source: NHTSA — 134 complaints
134
Total Complaints
47,000mi
Median Mileage
Steering
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

23,000 25th Percentile
47,000 Median Mileage
82,605 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering
36
Air Bags
32
Service Brakes
15
Electrical System
12
Electronic Stability Control (Esc)
10
Engine
8
Unknown Or Other
7
Power Train
3
Body
2
Fuel/Propulsion System
2

Severity Assessment

7
Crashes
0
Fires
6
Injuries
0
Deaths

Sample Complaint Reports

"WAS BACKING CAR OUT OF GARAGE TO TAKE IT FOR AN OIL CHANGE AND 10,000 MILE CHECK. ALL DASHBOARD LIGHTS ILLUMINATED , WARNING CHIME SOUNDED. NOT ABLE TO ENGAGE BRAKES OR ACCELERATOR. STOPPED CAR BY PUTTING IT IN PARK. NO RESPONSE OF TRYING TO RESTART. RESULTING IN CONTACTING FORD ROAD SIDE ASSIST..."
"WAS BACKING CAR OUT OF GARAGE TO TAKE IT FOR AN OIL CHANGE AND 10,000 MILE CHECK. ALL DASHBOARD LIGHTS ILLUMINATED , WARNING CHIME SOUNDED. NOT ABLE TO ENGAGE BRAKES OR ACCELERATOR. STOPPED CAR BY PUTTING IT IN PARK. NO RESPONSE OF TRYING TO RESTART. RESULTING IN CONTACTING FORD ROAD SIDE ASSIST..."
"WAS BACKING CAR OUT OF GARAGE TO TAKE IT FOR AN OIL CHANGE AND 10,000 MILE CHECK. ALL DASHBOARD LIGHTS ILLUMINATED , WARNING CHIME SOUNDED. NOT ABLE TO ENGAGE BRAKES OR ACCELERATOR. STOPPED CAR BY PUTTING IT IN PARK. NO RESPONSE OF TRYING TO RESTART. RESULTING IN CONTACTING FORD ROAD SIDE ASSIST..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 36 complaints
25th: 43,118 mi Median: 66,622 mi 75th: 112,000 mi
Air Bags 32 complaints
25th: 25,000 mi Median: 44,000 mi 75th: 65,750 mi
Service Brakes 15 complaints
25th: 17,000 mi Median: 27,975 mi 75th: 73,800 mi
Electrical System 12 complaints
25th: 19,250 mi Median: 42,231 mi 75th: 83,328 mi
Electronic Stability Control (Esc) 10 complaints
25th: 28,269 mi Median: 34,781 mi 75th: 80,836 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 27 NY: 14 FL: 11 VA: 8 TX: 7 IN: 7 MD: 7 NC: 7 AZ: 6 PA: 5

Who Files Complaints?

1.5%
Original Owners
98.5%
Second+ Owners

Ford Fusion Hybrid — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201063713
20111667
20131711
2014895
2015657
2016660
20179613
20187612
2019406

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28