2012 Ford Flex: Reliability Data

89
Total Complaints
60,012mi
Median Mileage
STEERING
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

32,572 25th Percentile
60,012 Median Mileage
110,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
23
ENGINE
11
ELECTRICAL SYSTEM
10
SERVICE BRAKES
8
UNKNOWN OR OTHER
5
FUEL/PROPULSION SYSTEM
5
POWER TRAIN
4
AIR BAGS
3
STRUCTURE:BODY
3
VEHICLE SPEED CONTROL
3

Severity Assessment

5
Crashes
2
Fires
6
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2012 FORD FLEX. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND CRASHED INTO A POST. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NO INJURIES. THE VEHICLE..."
"FIRST INCIDENT HAPPENED WHILE DRIVING ABOUT 40 MILES AN HOUR. IDIOT LIGHTS CAME ON THE DASH AND THE CARS ENGINE TURNED OFF. THANKFULLY I WAS ABLE TO GET CAR OFF TO THE SIDE OF ROAD. CAR CRANKED RIGHT BACK UP. 5 DAYS LATER WHILE SITTING IN A FAST FOOD LINE, SAME THING HAPPENED AND WAS ABLE TO CRANK C..."
"FIRST INCIDENT HAPPENED WHILE DRIVING ABOUT 40 MILES AN HOUR. IDIOT LIGHTS CAME ON THE DASH AND THE CARS ENGINE TURNED OFF. THANKFULLY I WAS ABLE TO GET CAR OFF TO THE SIDE OF ROAD. CAR CRANKED RIGHT BACK UP. 5 DAYS LATER WHILE SITTING IN A FAST FOOD LINE, SAME THING HAPPENED AND WAS ABLE TO CRANK C..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

STEERING 23 complaints
25th: 45,000 mi Median: 59,620 mi 75th: 108,000 mi
ENGINE 11 complaints
25th: 48,100 mi Median: 108,300 mi 75th: 121,414 mi
ELECTRICAL SYSTEM 10 complaints
25th: 26,000 mi Median: 60,012 mi 75th: 127,000 mi
SERVICE BRAKES 8 complaints
25th: 8,000 mi Median: 9,600 mi 75th: 27,410 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 13 NC: 8 NY: 7 VA: 5 TX: 5 NH: 5 FL: 4 OH: 4 MN: 3 SC: 3

Who Files Complaints?

2.2%
Original Owners
97.8%
Second+ Owners

Ford Flex — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200927118
201018111
20111748
201377020
201432317
20151120
20161035
2017503
20186012
20192384

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28