2012 Ford Escape Hybrid: Reliability Data
Source: NHTSA — 20 complaints
20
Total Complaints
36,000mi
Median Mileage
SERVICE BRAKES
Top Issue
5
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
17,252
25th Percentile
36,000
Median Mileage
48,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
SERVICE BRAKES
2
ENGINE
2
STEERING
2
FUEL/PROPULSION SYSTEM
2
STRUCTURE:BODY
2
VISIBILITY:GLASS, SIDE/REAR
1
VEHICLE SPEED CONTROL
1
EQUIPMENT ADAPTIVE/MOBILITY
1
ELECTRICAL SYSTEM
1
AIR BAGS
1
Severity Assessment
5
Crashes
0
Fires
2
Injuries
0
Deaths
Sample Complaint Reports
"AFTER STARTING THE CAR AND BACKING OUT OF MY GARAGE THE BRAKES DO NOT WORK. ALL OF THE WARNING LIGHTS COME ON SAYING CHECK BRAKES. THERE ARE NO CODES WHEN EVALUATED BY THE DEALERSHIP. IF THE CAR IS TURNED OFF AND THEN ON, THE BRAKES WORK AND THE WARNING LIGHTS GO OFF. THIS WEEK, I WAS NOTIFIED BY T..."
"IN BOTH INCIDENTS AND THERE WERE TWO I WAS DRIVING ABOUT 15 MPH OR LESS WHEN THE VEHICLE JUST ACCELERATED AND I WAS UNABLE TO STOP IT USING THE BRAKES. IN THE FIRST INCIDENT THERE WAS A VEHICLE IN FRONT OF ME AND ONE COMING AT ME IN THE OTHER LANE TOO. I SWERVED TO THE RIGHT AND WAS FORCED TO JUMP ..."
"REAR DRIVERS SIDE WINDOW, EXPLODED WHEN I CLOSED THE HATCH. THE VEHICLE WAS PARKED IN THE GARAGE AND I HAD UNLOADED WHAT WAS IN THE VEHICLE AND THEN CLOSED THE HATCH AND HEARD A LOUD POP AND THEN SHARDS OF GLASS FLEW EVERYWHERE. LUCKILY I WAS NOT HURT BUT DID HAVE MARKS ON MY CHEST AREA FROM THE F..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
Where Are Complaints Coming From?
Top states by complaint count.
CA: 5
MN: 3
WI: 3
PA: 2
OH: 1
MO: 1
NJ: 1
TX: 1
NV: 1
MI: 1
Who Files Complaints?
5%
Original Owners
95%
Second+ Owners
Ford Escape Hybrid — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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