2012 Buick Lacrosse: Reliability Data

Source: NHTSA — 297 complaints
297
Total Complaints
54,456mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
15
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

15,509 25th Percentile
54,456 Median Mileage
94,199 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
59
ENGINE
45
SUSPENSION
28
STEERING
24
ELECTRONIC STABILITY CONTROL (ESC)
24
POWER TRAIN
23
UNKNOWN OR OTHER
14
SERVICE BRAKES
14
VEHICLE SPEED CONTROL
12
FUEL/PROPULSION SYSTEM
7

Severity Assessment

15
Crashes
4
Fires
7
Injuries
0
Deaths

Sample Complaint Reports

"I RECENTLY PURCHASED A 2012 BUICK LACROSSE WITH EASIEST. I HAD IT LESS THAN 48 HOURS AND HAD TO TAKE IT TO THE DEALER DUE TO CHECK ENGINE LIGHT COMING ON. THEY STATED THE GENERATOR WAS FAULTY AND NEEDED REPLACED AND THERE WERE 7 CODES THAT SHOWED UP. AFTER ABOUT A WEEK THEY WERE FINALLY ABLE TO HAVE..."
"TL* THE CONTACT OWNS 2012 BUICK LACROSSE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ATTEMPTED TO INSPECT THE F..."
"2012 BUICK LACROSSE. CONSUMER STATES MECHANICAL BREAKDOWN *TGW THE CONSUMER STATED WHILE DRIVING, HE COULD SMELL A BURNING ODOR AND A VERY LOW KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CONSUMER WAS INFORMED THERE WAS NO OIL ON THE DIP STICK, T..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28