2011 Volkswagen Jetta Sportwagen: Reliability Data

Source: NHTSA — 41 complaints
41
Total Complaints
85,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

60,886 25th Percentile
85,000 Median Mileage
106,230 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
15
EXTERIOR LIGHTING
5
FUEL/PROPULSION SYSTEM
4
SUSPENSION
4
ENGINE
3
UNKNOWN OR OTHER
2
AIR BAGS
2
POWER TRAIN
1
WHEELS
1
SEATS
1

Severity Assessment

1
Crashes
3
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"MY LIGHTS BEGAN FAILING WITHOUT WARNING. FRONT HEADLIGHT, REAR TAIL LIGHT, LICENSE PLATE LIGHT, DIRECTIONAL SIGNALS, BACK UP LIGHTS. IN TOTAL, 7 LIGHTS FAILED WITHIN MINUTES. VEHICLE WAS TURNED ON AND MOVING ON A CITY STREET. WARNING LIGHTS INSIDE THE VEHICLE TOLD ME THAT LIGHTS FAILED WHEN I..."
"MY LIGHTS BEGAN FAILING WITHOUT WARNING. FRONT HEADLIGHT, REAR TAIL LIGHT, LICENSE PLATE LIGHT, DIRECTIONAL SIGNALS, BACK UP LIGHTS. IN TOTAL, 7 LIGHTS FAILED WITHIN MINUTES. VEHICLE WAS TURNED ON AND MOVING ON A CITY STREET. WARNING LIGHTS INSIDE THE VEHICLE TOLD ME THAT LIGHTS FAILED WHEN I..."
"VEHICLE CLUTCH PEDAL STUCK TO THE FLOOR. VEHICLE WOULD STILL START BUT ONLY IN NEUTRAL. IF I WERE TO TRY AND START VEHICLE IN A GEAR WITH THE CLUTCH PRESSED IN THE CAR JUMPS FORWARD OR REVERSE. THIS COULD CAUSE SOMEONE TO BE CRUSHED IF THEY WERE STANDING IN FRONT OR BEHIND WHEN VEHICLE IS BEING STAR..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28