2011 Volkswagen Eos: Reliability Data

21
Total Complaints
45,000mi
Median Mileage
AIR BAGS
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

36,500 25th Percentile
45,000 Median Mileage
66,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
10
POWER TRAIN
2
UNKNOWN OR OTHER
2
SERVICE BRAKES
2
ELECTRICAL SYSTEM:HORN
1
ENGINE
1
STRUCTURE:BODY
1
ELECTRICAL SYSTEM
1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1

Severity Assessment

3
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"VEHICLE HAS NO POWER FROM STOPPED POSITION WHEN ON A HILL. VEHICLE EVENTUALLY HAS POWER AFTER 5-6 SECONDS. BRAKES MUST BE APPLIED AND THEN CAR SURGES FORWARD. VEHICLES RESPONSE ON LEVEL GROUND VARIES FROM NON-RESPONSIVE TO IRREGULAR TO FULL POWER. DEALER PROVIDED 3 PAGE DOCUMENT ENTITLED "MOMENTARY..."
"MY WIFE WAS SITTING IN HER VEHICLE AT WORK WHEN A DUMP TRUCK WAS BACKING UP TOWARDS HER VEHICLE. SHE TRIED TO ALERT THE TRUCK DRIVER USING THE HORN. THE HORN DID NOT MAKE A SOUND. THE KEY WAS NOT IN THE IGNITION. AFTER CONTACTING VW DEALER ABOUT THE HORN I WAS TOLD THAT THE KEY HAS TO BE IN THE IGNI..."
"WHILE SITTING ON A BRIDGE, WAS HIT FROM BEHIND CAUSING VEHICLE TO SLIDE INTO ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIR BAGS DID NOT DEPLOY. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28