2011 Toyota Prius: Reliability Data

651
Total Complaints
75,000mi
Median Mileage
SERVICE BRAKES
Top Issue
56
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

29,075 25th Percentile
75,000 Median Mileage
120,625 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
251
ELECTRICAL SYSTEM
61
EXTERIOR LIGHTING
48
ENGINE
46
AIR BAGS
45
UNKNOWN OR OTHER
28
VEHICLE SPEED CONTROL
26
POWER TRAIN
17
ELECTRONIC STABILITY CONTROL (ESC)
16
FUEL/PROPULSION SYSTEM
11

Severity Assessment

56
Crashes
10
Fires
28
Injuries
0
Deaths

Sample Complaint Reports

"REAR VISIBILITY SERIOUSLY HAMPERED BECAUSE NO CAMERA INSTALLED IN VEHICLE. TOYOTA MOTOR CAR COMPANY KNOWS FROM EXPERIENCE THE SERIOUS SAFETY & FINANCIAL CONSEQUENCES OF NOT ADDRESSING A SAFETY ISSUE & A CAMERA PROVIDING THE DRIVER REAR VISIBILITY COULD DRAMATICALLY SAVE THE LIFE OF PERSON(CHILD) AT..."
"REAR VISIBILITY SERIOUSLY HAMPERED BECAUSE NO CAMERA INSTALLED IN VEHICLE. TOYOTA MOTOR CAR COMPANY KNOWS FROM EXPERIENCE THE SERIOUS SAFETY & FINANCIAL CONSEQUENCES OF NOT ADDRESSING A SAFETY ISSUE & A CAMERA PROVIDING THE DRIVER REAR VISIBILITY COULD DRAMATICALLY SAVE THE LIFE OF PERSON(CHILD) AT..."
"NEW 2011 TOYOTA PRIUS SHOOK VIOLENTLY UPON STARTUP. SEVERE ENGINE NOISE FOR 10 SECONDS UNTIL SMOOTHING OUT AFTER 40 SECONDS. DASHBOARD AND BODY PANELS VISIBLY RATTLING. ONLY 970 MILES ON ODOMETER. CHECKED INTERNET, AND FOUND MANY OTHERS WITH SAME PROBLEM. WORRIED ABOUT DRIVETRAIN DAMAGE. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

SERVICE BRAKES 251 complaints
25th: 30,500 mi Median: 80,000 mi 75th: 123,000 mi
ELECTRICAL SYSTEM 61 complaints
25th: 46,000 mi Median: 80,464 mi 75th: 128,000 mi
EXTERIOR LIGHTING 48 complaints
25th: 41,250 mi Median: 68,000 mi 75th: 85,750 mi
ENGINE 46 complaints
25th: 76,250 mi Median: 114,740 mi 75th: 150,000 mi
AIR BAGS 45 complaints
25th: 25,000 mi Median: 65,000 mi 75th: 99,600 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 152 FL: 67 TX: 44 VA: 33 NY: 32 MD: 25 GA: 21 NJ: 18 PA: 17 NC: 17

Who Files Complaints?

1.1%
Original Owners
98.9%
Second+ Owners

Toyota Prius — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200121523
200220116
20031235
200473750
20051297133
20061687109
20072448191
20081892214
200963590
20103476255
201253175
201351654
201426545
201519550
201621110
201712520
2018448
20195116
20202313
2022275
2023202
20242910
2025223

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28