2011 Toyota Highlander: Reliability Data

Source: NHTSA — 228 complaints
228
Total Complaints
52,355mi
Median Mileage
STEERING
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

24,991 25th Percentile
52,355 Median Mileage
83,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
33
VISIBILITY/WIPER
25
ELECTRICAL SYSTEM
20
ENGINE
17
STRUCTURE:BODY
15
POWER TRAIN
15
UNKNOWN OR OTHER
14
SERVICE BRAKES
13
VEHICLE SPEED CONTROL
12
VISIBILITY
10

Severity Assessment

16
Crashes
0
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"WHEN DRIVING AT NIGHT, THE NEW HEADLIGHT DESIGN ON THE 2011 TOYOTA HIGHLANDER CAUSES THE LOW BEAM LIGHTS TO APPEAR AS IF THERE IS A VISOR ON THE LIGHTS. WHEN TRAVELING ON LEVEL ROADS OR GOING UP HILL THE HEADLIGHTS BEAM THROW DISTANCE IS EFFICIENT WITH THE VISOR EFFECT. HOWEVER, WHEN GOING DOWN H..."
"TL*THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THAT IT STARTED MOVING ON ITS OWN. THE GEAR SHIFT DOES NOT HAVE TO BE IN PARK IN ORDER TO TURN THE VEHICLE ON SINCE IT WAS TURNED OFF BY PRESSING A BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECH..."
"TL*THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THAT IT STARTED MOVING ON ITS OWN. THE GEAR SHIFT DOES NOT HAVE TO BE IN PARK IN ORDER TO TURN THE VEHICLE ON SINCE IT WAS TURNED OFF BY PRESSING A BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECH..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28