2011 Smart Fortwo: Reliability Data

Source: NHTSA — 23 complaints
23
Total Complaints
27,200mi
Median Mileage
ENGINE
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

24,928 25th Percentile
27,200 Median Mileage
51,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
5
ELECTRICAL SYSTEM
4
SEAT BELTS
4
SERVICE BRAKES
2
POWER TRAIN
2
VEHICLE SPEED CONTROL
1
VISIBILITY/WIPER
1
STRUCTURE:BODY
1
UNKNOWN OR OTHER
1
FUEL/PROPULSION SYSTEM
1

Severity Assessment

3
Crashes
1
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"STOPPED AT A RED LIGHT BEHIND OTHER CAR. VEHICLE ROLLED FORWARD WHILE FOOT WAS ON BRAKE INTO OTHER STOPPED VEHICLE. *TR"
"STOPPED AT A RED LIGHT BEHIND OTHER CAR. VEHICLE ROLLED FORWARD WHILE FOOT WAS ON BRAKE INTO OTHER STOPPED VEHICLE. *TR"
"THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28