2011 Lexus Is 250: Reliability Data

Source: NHTSA — 38 complaints
38
Total Complaints
4,047mi
Median Mileage
AIR BAGS
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,000 25th Percentile
4,047 Median Mileage
21,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
20
UNKNOWN OR OTHER
3
VEHICLE SPEED CONTROL
3
SERVICE BRAKES, HYDRAULIC
2
STEERING
2
ELECTRONIC STABILITY CONTROL (ESC)
1
SUSPENSION
1
POWER TRAIN
1
SERVICE BRAKES
1
STRUCTURE
1

Severity Assessment

8
Crashes
0
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"INTERMITTENT PROBLEM - CAR OCCASIONALLY PULLS TO EITHER SIDE, RIGHT OR LEFT, WHEN APPLYING BRAKES. A VIDEO RECORDING OF THE LATEST INCIDENT, WHICH OCCURRED ON 7/29/11, SHOWING THE STEERING WHEEL SPINNING 90 DEGREES TO THE LEFT WHEN BRAKES WERE APPLIED AT A SPEED OF APPROXIMATELY 10 MPH WHILE DRIVING..."
"INTERMITTENT PROBLEM - CAR OCCASIONALLY PULLS TO EITHER SIDE, RIGHT OR LEFT, WHEN APPLYING BRAKES. A VIDEO RECORDING OF THE LATEST INCIDENT, WHICH OCCURRED ON 7/29/11, SHOWING THE STEERING WHEEL SPINNING 90 DEGREES TO THE LEFT WHEN BRAKES WERE APPLIED AT A SPEED OF APPROXIMATELY 10 MPH WHILE DRIVING..."
"INTERMITTENT PROBLEM - CAR OCCASIONALLY PULLS TO EITHER SIDE, RIGHT OR LEFT, WHEN APPLYING BRAKES. A VIDEO RECORDING OF THE LATEST INCIDENT, WHICH OCCURRED ON 7/29/11, SHOWING THE STEERING WHEEL SPINNING 90 DEGREES TO THE LEFT WHEN BRAKES WERE APPLIED AT A SPEED OF APPROXIMATELY 10 MPH WHILE DRIVING..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28