2011 Kia Soul: Reliability Data

Source: NHTSA — 270 complaints
270
Total Complaints
50,000mi
Median Mileage
SERVICE BRAKES, HYDRAULIC
Top Issue
43
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

16,602 25th Percentile
50,000 Median Mileage
106,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES, HYDRAULIC
32
ELECTRICAL SYSTEM
28
AIR BAGS
25
ENGINE
24
UNKNOWN OR OTHER
21
SERVICE BRAKES
13
POWER TRAIN
12
EXTERIOR LIGHTING
11
ELECTRONIC STABILITY CONTROL (ESC)
10
STRUCTURE:BODY
9

Severity Assessment

43
Crashes
7
Fires
43
Injuries
2
Deaths

Sample Complaint Reports

"TL. THE CONTACT OWNS A 2011 KIA SOUL WITH NEXXEN TIRES, SIZE 225/45 R18. THE DOT WAS NOT AVTHE CONTACT STATED WHILE DRIVING 30 MPH THE CONTACT PULLED THE EMERGENCY BRAKE TO STOP THE VEHICLE. AFTER STOPPING THE VEHICLE THE CONTACT NOTICE A SIGNIFICANT AMOUNT OF TREAD ON THE TIRE. THE CONTACT CALL..."
"PARKED IN FRONT OF COFFEE SHOP ABOUT 3PM. WINDY BUT WARM (NOT HOT OR COLD WEATHER). CAME OUT TO FIND BACK WINDOW SHATTERED. INSURANCE CO. CALLED, WILL REPLACE WINDOW W/ $250 DEDUCTIBLE FEE. NO EVIDENCE OF FOUL PLAY INVOLVED. *TR"
"VIOLENT SHUTTER VIBRATION, FELT LIKE BLOWN PASSENGER SIDE TIRE AFTER 30 MILES(DROVE OFF LOT) PULLED OVER TO INSPECT TIRES EVERYTHING LOOKED OK AND DROVE OFF WITH NO SHUTTER OR VIBRATION VEHICLE HAS DONE IT 4 TIMES NOW AT 1,000 MILES, HAS DONE IT AT 40 MPH-70 MPH, AT HIGHER SPEEDS VEHICLE IS DIFFICU..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28