2011 Kia Optima: Reliability Data

767
Total Complaints
90,000mi
Median Mileage
Engine
Top Issue
38
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

55,000 25th Percentile
90,000 Median Mileage
118,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
251
Steering
99
Exterior Lighting
81
Electrical System
60
Unknown Or Other
38
Air Bags
30
Service Brakes
26
Power Train
23
Service Brakes, Hydraulic
21
Fuel/Propulsion System
21

Severity Assessment

38
Crashes
46
Fires
29
Injuries
2
Deaths

Sample Complaint Reports

"PURCHASED A NEW 2011 VEHICLE, WHEN WE PURCHASED THE VEHICLE I WENT TO THE PARTS DEPT. AND ASK THAT THE ORDER SOME SEAT BELT EXTENDERS FOR ME. THE MANAGER SAID HE WOULD AFTER 5 WEEKS I CALLED THE PARTS DEPT. HE TOLD ME THEY HAVE NOT COME IN YET. ANOTHER WEEK GOES BY THEN I GET A CALL FROM THE REGIONA..."
"SINCE THE DAY THE CAR WAS DRIVEN OFF THE LOT, ON THE EXPRESSWAY, IT PULLED TO THE LEFT. BROUGHT IT TO THE DEALER, AND AN ALIGNMENT WAS PERFORMED. DEALER DECLARED THAT IT WAS FIXED. ON THE DRIVE HOME, THE PULL TO THE LEFT PERSISTED AS IT HAD DONE PREVIOUSLY. RETURNED THE CAR TO THE SAME SERVICE D..."
"CAR PULLS TO LEFT 100% OF THE TIME. CAR HAS BEEN INSPECTED BY KIA SERVICE AND MEETS ALL FACTORY SPECS. THIS APPEARS TO BE A DESIGN FLAW. KIA REQUIRES ALL 2011 OPTIMA'S TO BE REALIGNED PRIOR TO BEING SOLD. CUSTOMER SERVICE REP. SAID THAT ONE OF HER TEC. REPS. DRIVES A 2011 OPTIMA AND IT ALSO PULLS LE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine 251 complaints
25th: 83,250 mi Median: 101,000 mi 75th: 130,000 mi
Steering 99 complaints
25th: 12,000 mi Median: 71,000 mi 75th: 98,000 mi
Exterior Lighting 81 complaints
25th: 59,000 mi Median: 83,837 mi 75th: 100,750 mi
Electrical System 60 complaints
25th: 43,428 mi Median: 85,650 mi 75th: 112,375 mi
Unknown Or Other 38 complaints
25th: 59,500 mi Median: 93,226 mi 75th: 113,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 80 GA: 71 CA: 60 TX: 58 NC: 36 IL: 31 NY: 30 MO: 29 VA: 27 OH: 26

Who Files Complaints?

0.7%
Original Owners
99.3%
Second+ Owners

Kia Optima — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200123126
200216828
200318810
200430614
20051807
20062143
200721720
200818826
20091666
20109811
2012124237
2013184276
201476735
2015137056
2016102942
20173377
201832012
201929030
20201829

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28