"How reliable is the 2011 Jeep Grand Cherokee?"

"Based on 2421 NHTSA complaints, the 2011 Jeep Grand Cherokee has a median complaint mileage of 64000 miles. The most common issue is Electrical System."

"What are common problems with the 2011 Jeep Grand Cherokee?"

"The most frequently reported component in NHTSA complaints for the 2011 Jeep Grand Cherokee is Electrical System, accounting for a significant portion of the 2421 total complaints filed."

2011 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 2421 complaints

2421

Total Complaints

64,000mi

Median Mileage

Electrical System

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

43,880 25th Percentile

64,000 Median Mileage

97,400 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System

760

Engine

342

Service Brakes

322

Fuel/Propulsion System

246

Unknown Or Other

131

Power Train

Steering

Air Bags

Suspension

Vehicle Speed Control

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE TRAVELING 55 MPH THE CONTACT NOTICED A HIGH PITCH SOUND COMING FROM THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE CONTACT NOTICED THE FAILURE SINCE THE..."

"WHEN DRIVING BETWEEN 0 TO 5 MILES PER HOUR I PRESSED ON THE ACCELERATOR PEDAL WHILE THE AUTO WAS EITHER ON LEVEL SURFACE OR AT THE BEGINNING OF A SMALL INCLINE THE AUTO DID NOT MOVE FORWARD. THEN I SHIFTED THE AUTO INTO REVERSE AND STEPPED ON THE ACCELERATOR PEDAL AND THE AUTO DID NOT MOVE BACKWARD..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 760 complaints

25th: 42,000 mi Median: 62,250 mi 75th: 92,875 mi

Engine 342 complaints

25th: 47,000 mi Median: 69,000 mi 75th: 104,000 mi

Service Brakes 322 complaints

25th: 44,510 mi Median: 60,000 mi 75th: 83,500 mi

Fuel/Propulsion System 246 complaints

25th: 47,500 mi Median: 65,249 mi 75th: 100,500 mi

Unknown Or Other 131 complaints

25th: 61,500 mi Median: 92,000 mi 75th: 121,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 223 NY: 152 PA: 148 TX: 147 MI: 123 IL: 121 FL: 120 NJ: 104 VA: 77 GA: 74

Who Files Complaints?

1.9%

Original Owners

98.1%

Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1993	784	129,000	Rotor	68
1994	775	146,000	Vehicle Speed Control	142
1995	983	115,461	Park/Neutral Start Interlock Switch	146
1996	1249	139,000	Park/Neutral Start Interlock Switch	156
1997	1432	120,000	Park/Neutral Start Interlock Switch	143
1998	1349	105,000	Park/Neutral Start Interlock Switch	194
1999	2319	80,800	Rotor	157
2000	1855	85,000	Rotor	132
2001	1128	69,000	Rotor	95
2002	1770	74,000	Air Bags	98
2003	887	71,000	Air Bags	60
2004	1570	64,000	Air Bags	149
2005	2732	80,000	Electrical System	137
2006	1750	81,000	Electrical System	79
2007	1475	70,000	Electrical System	47
2008	990	76,200	Electrical System	35
2009	195	62,360	Electrical System	9
2010	171	70,000	Electrical System	18
2012	2308	65,000	Electrical System	72
2013	1102	66,000	Electrical System	41
2014	3365	46,865	Power Train	224
2015	1725	40,000	Power Train	179
2016	434	32,537	Power Train	45
2017	552	33,000	Engine	38
2018	1160	19,000	Electrical System	75
2019	516	31,000	Electrical System	25
2020	329	7,100	Electrical System	39
2021	643	17,500	Electrical System	34
2022	415	26,000	Electrical System	12
2023	617	13,266	Electrical System	26
2024	355	12,000	Electrical System	9
2025	87	-	Electrical System	3

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28