2011 Ford Transit Connect: Reliability Data

Source: NHTSA — 30 complaints
30
Total Complaints
49,086mi
Median Mileage
VISIBILITY/WIPER
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

15,000 25th Percentile
49,086 Median Mileage
81,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY/WIPER
6
POWER TRAIN
4
ELECTRICAL SYSTEM
4
ENGINE
4
TRACTION CONTROL SYSTEM
2
VEHICLE SPEED CONTROL
2
SERVICE BRAKES
2
UNKNOWN OR OTHER
1
SUSPENSION
1
STEERING
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE ADVANCETRACK RSC, OR TRACTION CONTROL FEATURE, ON THE 2011 FORD TRANSIT CONNECT CAN NOT BE MANUALLY TURNED OFF. THIS HAS RESULTED IN DANGEROUS SITUATIONS WERE THE CAR BECAME INOPERABLE IN TRAFFIC IN INTERSECTIONS, PULLING INTO TRAFFIC, AND DRIVING UP ANY DEGREE OF INCLINE ON MUDDY OR SNOWY SURFA..."
"THIS IS A 2011 VEHICLE. MY HUSBAND IS A COURIER SO HE DOES GO QUITE A FEW MILES. ON A PART LIKE THIS, HAD TO COME DIFFECTIVE FROM THE FACTORY. FORD IS NOT STANDING BY THEIR VEHICLE. WE PAID $600.00 TOTAL FOR THIS REPAIR. I HAVE BEEN BACK AND FORTH WITH FORD AND THEIR NON EXISTANT CUSTOMER SERVICE DE..."
"RE: SAFETY RECALL NOTICE 12S36/NHTSA RECALL 12V-374. WHILE AT MY DEALERSHIP MAC HAIK FORD, 7201 S IH35. GEORGETOWN TX ON 8/6/12, I WAS NOTIFIED OF THIS SAFETY RECALL FOR MY WINDSHIELD WIPERS AT WHICH TIME THE PART(S) WERE ORDERED FOR THIS REPAIR. MY LAST COMMUNICATION WITH MY DEALERSHIP WAS YESTE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28